Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of Washington
Skills you'll gain: Presentations, Public Speaking, Verbal Communication Skills, Infographics, Peer Review, Communication, Storytelling, Constructive Feedback, Communication Strategies, Concision, Diagram Design, Trustworthiness, Planning, Organizational Skills
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, Model Evaluation, Microsoft Excel, Excel Formulas, Trend Analysis, Predictive Modeling, Data Presentation, Statistical Visualization, Graphing, Process Optimization
Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Intellectual Property, Legal Strategy, Regulation and Legal Compliance, Business Strategy, Case Studies, Asset Management, Innovation, Brand Awareness, Brand Management, Business Valuation, Economics
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Balance Sheet, Revenue Recognition, Financial Accounting, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Accounting, Income Statement, Financial Statements, Cash Flows, Accrual Accounting, International Financial Reporting Standards, Financial Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Lund University
Skills you'll gain: Business Modeling, Digital Transformation, Innovation, Business Process, Software Development, Network Analysis, Business Strategy, E-Commerce, Strategic Thinking, Value Propositions, Apple iOS, Decision Making, Case Studies, Amazon Web Services
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Management, Quality Assurance, Risk Management, Procurement, Project Risk Management, Project Controls, People Management, Project Management, Quality Management, Cost Management, Project Planning, Contract Management, Resource Management
Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Instructional Strategies, Student Support and Services, Educational Materials, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Biochemistry, Biochemical Assays, Fluoroscopy, Molecular Biology, Cell Biology, Chemistry, Biotechnology, Laboratory Research, Scientific Visualization, Biology, Specimen Labeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Data Integration, Interactive Data Visualization, Microsoft 365, Business Intelligence, Business Process Automation, Application Development, Data Analysis, Performance Analysis, Generative AI Agents, Application Design, Automation, Data Security, Data Store, Computing Platforms
Beginner · Specialization · 1 - 3 Months

Keller Williams
Skills you'll gain: Lead Generation, Real Estate, Real Estate Sales, Property and Real Estate, Customer Relationship Building, Database Management, Sales Process, Client Services, Sales Prospecting, Prioritization, Goal Setting, Market Data, Market Analysis, Calendar Management, Market Trend, Compensation Management
Beginner · Course · 1 - 3 Months

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Ideation, Prototyping, Human Centered Design, Product Design, Sustainable Business, Innovation, Brainstorming, Empathy, User Feedback, Product Development, Customer experience improvement, Case Studies, Product Testing, Collaboration
Beginner · Course · 1 - 3 Months