Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Product Development, Health Systems, Business Modeling, Health Equity, Lean Six Sigma, Market Analysis, Competitive Analysis, Performance Improvement, Process Improvement, Healthcare Industry Knowledge, Stakeholder Analysis, New Product Development, Innovation, Decision Making, Operations Management, Operations, Problem Solving, Leadership
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Indian Institute for Human Settlements
Skills you'll gain: Economics, Policy, and Social Studies, Policy Development, Public Policies, Policy Analysis, Behavioral Economics, Political Sciences, Economics, Market Dynamics, Governance, Program Implementation, Decision Making
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Algebra, Calculus, Graphing, Applied Mathematics, Data Science, Derivatives, Numerical Analysis, Mathematical Theory & Analysis
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Amazon S3, General Networking, Network Security, Web Servers, Operating Systems, Servers, Data Centers, Hypertext Markup Language (HTML), Computer Hardware, Javascript, Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Public Safety and National Security, International Relations, Social Studies, Security Strategy, Cultural Diversity, Political Sciences, Policy Analysis, Intelligence Collection and Analysis, Policy Development, World History
Beginner · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Classification And Regression Tree (CART), Decision Tree Learning, Model Evaluation, Random Forest Algorithm, Applied Machine Learning, Predictive Analytics, Unsupervised Learning, Machine Learning Algorithms, Machine Learning, Data Analysis, Data Mining, Feature Engineering, Exploratory Data Analysis, Regression Analysis, Statistical Analysis, Python Programming
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Agile Project Management, Project Management Life Cycle, Kanban Principles, Project Management Institute (PMI) Methodology, Project Management, Sprint Planning, Performance Measurement, Lean Methodologies, Continuous Improvement Process, Risk Management, Team Management
Beginner · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Lesson Planning, Parent Communication, Differentiated Instruction, Student Engagement, Instructional Strategies, Language Competency, Curriculum Planning, English Language, Community Outreach, Peer Review, Instructional Design, Developing Training Materials, Instructional and Curriculum Design, Teaching, Cultural Diversity, Language Learning, Cultural Sensitivity, Grammar, Case Studies, Diversity Awareness
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Computer Hardware, Computer Systems, Computer Science, Embedded Systems, OS Process Management, Computer Programming, C (Programming Language), Program Development, C# (Programming Language)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Management Life Cycle, Risk Management, Project Risk Management, Stakeholder Management, Project Management, Risk Mitigation, Active Listening, Project Management Institute (PMI) Methodology, Systems Development Life Cycle, Risk Analysis, Communication, Project Management Software, Stakeholder Communications, Agile Methodology, Conflict Management, Project Documentation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis
Intermediate · Course · 1 - 4 Weeks