IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Healthcare Industry Knowledge, Health Information Management and Medical Records, Health Information Management, Health Care Procedure and Regulation, System Requirements, Interoperability, Electronic Medical Record, Data Literacy, Technology Strategies, Medical Imaging, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Interviewing Skills, Professional Development, Sales
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Diversity Programs, Diversity Awareness, Cultural Diversity, Diversity and Inclusion, Workplace inclusivity, Intercultural Competence, Psychology, Sociology, Innovation, Human Resource Policies, Organizational Change
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Electrical Engineering, Communication Systems, Programming Principles, Electronics, Telecommunications, Algorithms, Linear Algebra, Time Series Analysis and Forecasting, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, MarTech, Marketing Strategies, Analytics, Case Studies, Digital Marketing, Consumer Behaviour, Data Ethics, Data Analysis, Data Integrity, AI Personalization, Online Advertising, Advanced Analytics, Predictive Analytics
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, Model Evaluation, Flask (Web Framework), Natural Language Processing, Software Development
Intermediate · Course · 1 - 4 Weeks

Red Hat
Skills you'll gain: Ansible, Linux Commands, Linux Administration, Linux, Infrastructure as Code (IaC), YAML, Automation, DevOps, System Configuration, Configuration Management, Software Architecture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Management Life Cycle, Risk Management, Project Risk Management, Stakeholder Management, Project Management, Risk Mitigation, Active Listening, Project Management Institute (PMI) Methodology, Systems Development Life Cycle, Risk Analysis, Communication, Project Management Software, Stakeholder Communications, Agile Methodology, Conflict Management, Project Documentation
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Key Management, Data Security, Cloud Applications, Cloud Services, Application Security, Authorization (Computing), Cyber Risk, Secure Coding, Cloud Storage, Personally Identifiable Information, DevSecOps, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Continuous Monitoring, Cloud Computing, Cryptography
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Collaborative Software, Google Workspace, Gmail, Telecommuting, Virtual Networking, File Management
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Care, Medical Records, Health Information Management, Clinical Informatics, Electronic Medical Record System, Databases, Data Analysis, Data Quality, Interoperability, Big Data, Query Languages, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Integration, Jenkins, DevOps, Infrastructure as Code (IaC), Continuous Delivery, OpenShift, Git (Version Control System), GitHub, IT Automation, Kubernetes, Docker (Software), Containerization, Automation, Unit Testing
Intermediate · Course · 1 - 3 Months