IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Dartmouth College
Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Debugging, Development Environment, Engineering Calculations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Sprint Planning, Agile Methodology, Meeting Facilitation, Project Management, Sprint Retrospectives, Team Leadership, User Story, Stakeholder Management, Job Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Relationship Management (CRM) Software, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Computational Logic, Application Specific Integrated Circuits, Theoretical Computer Science, Data Structures, Verification And Validation, Computer Architecture, Systems Design, Algorithms, Computer Engineering, Mathematical Software, Design Software, Computer Programming Tools, Debugging, Digital Design, Software Development Tools
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Employee Onboarding, Team Motivation, Interviewing Skills, Organizational Leadership, Data Strategy, Team Management, Team Building, People Management, Technical Management, Recruitment, Data Science, Cross-Functional Collaboration
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Good Clinical Practices (GCP), Informed Consent, Clinical Research, Clinical Trials, Clinical Research Ethics, Institutional Review Board (IRB), Drug Development, Record Keeping, Clinical Documentation, Regulatory Compliance, Patient Communication
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: User Experience Design, User Story, Prototyping, Wireframing, User Centered Design, Ideation, Conceptual Design, Interaction Design, User Interface (UI), Usability Testing, Storyboarding, Mockups, User Research
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Leadership, Organizational Effectiveness, Initiative and Leadership, Organizational Structure, Business Ethics, Collaboration, Stakeholder Analysis, Decision Making, Social Network Analysis, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Business Modeling
Beginner · Specialization · 3 - 6 Months

University of Washington
Skills you'll gain: Ruby (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Programming Principles, Functional Design, Computational Thinking, Software Design Patterns, Theoretical Computer Science, Computer Science, Debugging
Mixed · Course · 1 - 3 Months
Michigan State University
Skills you'll gain: Infographics, Adobe Illustrator, Graphic and Visual Design, Data Mapping, Graphic Design, Typography, Layout Design, Design Elements And Principles, Storytelling, Color Theory
Mixed · Course · 1 - 4 Weeks

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Speech Language Pathology, Patient Evaluation, Anatomy, Surgery, Chronic Diseases, Diagnostic Tests, Patient Treatment, Medical Management, Physiology, Pathology, Medical Terminology, Clinical Assessment, Infectious Diseases, Clinical Practices, Pharmacotherapy
Beginner · Specialization · 3 - 6 Months