IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Intelligence, Business Risk Management, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Stakeholder Analysis
Intermediate · Specialization · 3 - 6 Months

Commonwealth Education Trust
Skills you'll gain: Teaching, Professional Development, Lifelong Learning, Ethical Standards And Conduct, Professionalism, Personal Development, Willingness To Learn, Collaboration, Self-Awareness, Accountability, Leadership
Mixed · Course · 1 - 3 Months

Red Hat
Skills you'll gain: Ansible, Linux Commands, Linux Administration, Linux, Infrastructure as Code (IaC), YAML, Automation, DevOps, System Configuration, Configuration Management, Software Architecture
Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Business Intelligence, Data Import/Export, Business Reporting, Interactive Data Visualization, Data Storytelling, Data Modeling, Data Transformation, Data Visualization Software, Data Analysis, Data Sharing, Sales, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Community Development, Crisis Management, Creativity, Social Impact, Cultural Diversity, Social Sciences, Sustainable Development, Innovation, Decision Making, Economic Development, Economics
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Communication, Active Listening, International Relations
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Patient Education And Counseling, Radiation Therapy, Diagnostic Tests, Oncology, Pain Management, Preventative Care, Pathology, Urology, Patient Treatment, Treatment Planning, Surgery, Care Management, Clinical Trials, Risk Analysis, Pharmacotherapy, Medical Imaging
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Enablement, LLM Application, Artificial Intelligence, Innovation, Large Language Modeling, Creativity, Human Computer Interaction, Collaboration
Beginner · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Global Marketing, Marketing, Brand Management, Marketing Strategies, Innovation, Consumer Behaviour, Market Analysis, Product Development, Competitive Analysis, Business Strategy, Change Management, Case Studies
Mixed · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Political Sciences, Public Policies, Policy Analysis, Social Sciences, International Relations, Socioeconomics, Economics, Economic Development, Governance, Culture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Conflict Management, Time Management, Stress Management, Communication, Critical Thinking, Problem Solving, Self-Awareness, Emotional Intelligence, Complex Problem Solving, Communication Strategies, Creative Problem-Solving, Personal Development, Business Ethics, Empathy, Prioritization, Workplace Bullying Intervention, Compliance Management, Team Performance Management, Goal Setting, Dealing With Ambiguity
Beginner · Specialization · 3 - 6 Months