IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

28DIGITAL
Skills you'll gain: Technical Standard, General Data Protection Regulation (GDPR), Personally Identifiable Information, Information Privacy, Case Law, Medical Privacy, Court Systems, Telecommunications, Law, Regulation, and Compliance, Legal Research, Data Ethics, IT Security Architecture, Technology Roadmaps, European History, International Relations, Interoperability, Data Governance, Cybersecurity, Data Security, Emerging Technologies
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Content Management, Digital Content, Target Audience, Content Strategy, Web Content, Digital Media Strategy, Marketing Planning, Content Performance Analysis, Content Creation, Content Marketing, Governance, Auditing
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Monitoring, Network Administration, Network Security, Routing Protocols, Network Troubleshooting, OSI Models, TCP/IP, Computer Networking, Network Switches, General Networking, Command-Line Interface, Network Routing, Networking Hardware, Network Architecture, Local Area Networks, Network Infrastructure, Network Protocols
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Prompt Patterns, Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Large Language Modeling, Automation, ChatGPT, Generative Model Architectures, Microsoft Power Automate/Flow, LLM Application, LangChain, Agentic Workflows, Responsible AI, Workflow Management, OpenAI, Process Optimization, Application Programming Interface (API), Decision Support Systems
Beginner · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Test Automation, Regression Testing, Software Testing, Software Development Tools, Unit Testing, White-Box Testing, Code Coverage, Security Testing, Verification And Validation, Test Case, Test Data, Debugging, Automation, Application Security
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Content Creation, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Ideation, Marketing Effectiveness, Social Media Content, Data Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Computer Networking, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Network Model, Networking Hardware, Local Area Networks
Intermediate · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Linear Algebra, Markov Model, Geometry, Arithmetic, Algebra, General Mathematics, Advanced Mathematics, Probability, Mathematics and Mathematical Modeling, Mathematical Theory & Analysis, Mathematical Modeling, Applied Mathematics, Statistical Methods, Vector Databases, Engineering Analysis, Computational Logic
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Performance Management, Growth Strategies, Delegation Skills, Business Management, People Management, Subcontracting, Recruitment, Employee Training, Organizational Structure, Organizational Strategy, Leadership, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: API Testing, JSON, Test Automation, JUnit, Test Script Development, Restful API, Software Testing, Test Case, Integration Testing, Functional Testing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Energy and Utilities, Sustainable Technologies, Electric Power Systems, Market Dynamics, Climate Change Mitigation, Emerging Technologies, Sustainable Development, Investments, Innovation
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Patient Evaluation, First Aid, Patient Positioning, Patient Transport, Emergency Medical Services, Safety Assurance, Clinical Assessment, Medical History Documentation, Vital Signs, Neurology, Patient Safety
Beginner · Course · 1 - 4 Weeks