IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Zurich
Skills you'll gain: Environment, Sustainable Development, Aesthetics, Sustainable Systems, Environmental Policy, Liberal Arts, Social Sciences, Economics, Policy, and Social Studies, Cultural Diversity, Sociology, Storytelling
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Robotics, Control Systems, Artificial Intelligence, Automation, Graph Theory, Algorithms, Virtual Environment, Simulation and Simulation Software, Mathematical Modeling, Data Structures, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Encryption, Risk Management Framework, Multi-Factor Authentication, Information Systems Security, Cybersecurity, Identity and Access Management, Authentications, Personally Identifiable Information, Security Controls, Threat Management, Data Security, Information Privacy, Network Security, Authorization (Computing)
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Cost Accounting, Operational Analysis, Business Metrics, Performance Measurement, Financial Accounting, Accounting, Operational Efficiency, Profit and Loss (P&L) Management, Gross Profit, Strategic Decision-Making, Cost Management, Income Statement, Decision Making, Financial Analysis, Product Planning, Budgeting, Analysis, Sales
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Scope Management, Stakeholder Management, Project Schedules, Project Risk Management, Environment Health And Safety, Work Breakdown Structure, Project Scoping, Earned Value Management, Feasibility Studies, Risk Analysis, Quality Management, Procurement, Cost Estimation, Scheduling, Cost Management, Project Management Life Cycle, Contract Management, Communication Strategies, Risk Management, Project Controls
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Business Continuity Planning, Continuous Monitoring, Security Management, ISO/IEC 27001, Security Controls, Information Systems Security, Risk Management, Risk Analysis, Security Strategy, Cyber Governance, Threat Modeling, NIST 800-53, Compliance Management, Regulatory Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, TCP/IP, Network Routing, Network Troubleshooting, Network Planning And Design, Network Protocols, Networking Hardware, General Networking, Computer Networking, Command-Line Interface, Virtual Networking, Network Architecture
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: International Finance, Economics, International Relations, Economic Development, Global Marketing, Financial Trading, Socioeconomics, World History, Supply And Demand, Political Sciences, Trend Analysis, Risk Analysis
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Fundraising and Crowdsourcing, Grant Writing, Fundraising, Digital Media Strategy, Proposal Writing, Campaign Management, Social Media, Social Media Strategy, Stakeholder Engagement, Brand Marketing, Content Strategy, Content Creation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies
Mixed · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Sustainability Reporting, Business Leadership, Business Strategies, Business Modeling, Market Opportunities, Value Propositions
Intermediate · Course · 1 - 3 Months