IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation
Mixed · Course · 1 - 3 Months
CertNexus
Skills you'll gain: Data Ethics, Responsible AI, Accountability, Risk Management, Operational Risk, Risk Analysis, Information Privacy, Risk Mitigation, AI Security, Personally Identifiable Information, Safety and Security, Business Ethics, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Teaching, Systems Thinking, Diversity Awareness, Adaptability, Instructional Design, Digital pedagogy, Constructive Feedback, Higher Education, Innovation, Collaboration
Intermediate · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Education Software and Technology, Digital pedagogy, digital literacy, Collaborative Software, Quality Assurance
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Collaboration, Productivity Software, Business Communication, Communication, Spreadsheet Software, Project Management, File Management
Beginner · Course · 1 - 3 Months

Berklee
Skills you'll gain: Musical Composition, Music, Media Production, Music Theory, Music Performance, Editing, Creativity, Automation, File Management, Electronic Media, System Configuration
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Video Game Development, Game Design, Animation and Game Design, Unity Engine, Unreal Engine, Augmented and Virtual Reality (AR/VR), Computer Programming, Computer Graphics, User Interface (UI), Storytelling, Artificial Intelligence
Mixed · Course · 1 - 3 Months
Northeastern University
Skills you'll gain: Quality Assessment, Value-Based Care, Program Evaluation, Healthcare Industry Knowledge, Health Systems, Health Informatics, Change Management, Decision Support Systems, Health Care, Health Administration, Process Mapping, Care Management, Patient Safety, Quality Improvement, Patient-centered Care, Business Analytics, Performance Measurement, Health Policy, Medicaid, Predictive Analytics
Beginner · Specialization · 3 - 6 Months

28DIGITAL
Skills you'll gain: Strategic Decision-Making, AI Product Strategy, Business Strategy, Business Leadership, Corporate Strategy, Organizational Strategy, Artificial Intelligence, Leadership, Digital Transformation, Organizational Change, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Community Organizing, Planning, Strategic Thinking, Optimism, Social Impact, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Leadership, Storytelling
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Storytelling, Game Design, Video Game Development, Animation and Game Design, Multimedia, Media and Communications, Art History, Interactive Learning, Psychology
Beginner · Course · 1 - 3 Months