IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Administration, Network Troubleshooting, TCP/IP, Computer Networking, Local Area Networks, General Networking, Network Switches, Network Routers, Simulations, Configuration Management, Information Technology, Verification And Validation, System Testing
Intermediate · Guided Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Sustainable Development, Systems Thinking, Information Technology, Economic Development, Policty Analysis, Research, and Development, Digital Transformation, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Edureka
Skills you'll gain: AI Security, Secure Coding, Generative AI, Threat Modeling, Intrusion Detection and Prevention, Threat Detection, Cybersecurity, Application Security, Network Security, Artificial Intelligence, Incident Response, Data Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Network Routing, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Cyber Security Policies, AI Security, Cybersecurity, Cyber Attacks, Cyber Risk, Email Security, Mobile Security, Safety and Security, Identity and Access Management, Remote Access Systems, Multi-Factor Authentication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Risk Management, Risk Management, Planning, Team Management, Project Implementation, Project Planning, Team Leadership, Project Management, Leadership and Management, Program Evaluation, Leadership, Prioritization, Stakeholder Management, Analysis
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Creativity, Research and Design, Ideation, Stakeholder Analysis, Surveys, Data Collection, Storytelling, Design Strategies, Collaboration, Innovation, User Research, Presentations, Communication, Goal Setting
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: digital literacy, Social Media, Self-Awareness, Literacy, Content Creation, Personal Development, Blogs, Diversity Awareness, Instagram, Media and Communications, Sociology, Electronic Media, Critical Thinking, Social Studies, Social Sciences, Culture, Cultural Responsiveness, Case Studies, Analysis, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Risking, Data Ethics, Regulation and Legal Compliance, Generative AI, Business Ethics, AI Security, Intellectual Property, Business Risk Management, Ethical Standards And Conduct, Personally Identifiable Information, Data Security
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Risk Management Framework, Federal Information Security Management Act, NIST 800-53, Systems Development Life Cycle, Cyber Risk, Security Management, Continuous Monitoring, Cyber Security Policies, Security Controls, Authorization (Computing), Information Privacy, Information Systems
Mixed · Course · 1 - 3 Months