IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Performance Management, Local Area Networks, Hardening, Intrusion Detection and Prevention
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Rmarkdown, Tidyverse (R Package), Ggplot2, Spatial Data Analysis, Data Visualization Software, Statistical Visualization, Geospatial Information and Technology, Data Manipulation, Scatter Plots, Plotly, Interactive Data Visualization, R Programming, Data Mapping, Animations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Security Assessment, Compliance Management, Internal Controls, Threat Detection, Governance, Continuous Monitoring, Data Management, Disaster Recovery, Key Performance Indicators (KPIs), Regulatory Requirements, Business Analysis, Organizational Structure, Accountability, Stakeholder Communications
Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Adaptability, AI Enablement, Open Mindset, Organizational Leadership, Organizational Change, Strategic Leadership, Visionary, Leadership, Innovation, Change Management, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Social Justice, Social Impact, Sustainable Development, Environmental Issue, Socioeconomics, Community Development, Diversity Equity and Inclusion Initiatives, Systems Thinking, Visionary, Advocacy, Environmental Policy, Policy Analysis, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Productivity Software, Data Entry, Excel Formulas, Data Visualization, Collaborative Software, Information Management, Data Management, Data Sharing, Version Control, Data Import/Export
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cross-Functional Collaboration, Cultural Responsiveness, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Verbal Communication Skills, Communication, Constructive Feedback, Active Listening
Intermediate · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Innovation, Business Transformation, Organizational Strategy, Artificial Intelligence, Technology Strategies, Organizational Change, Cognitive flexibility, Industrial and Organizational Psychology, Emotional Intelligence, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Child Development, Human Development, Mental Health Therapies, Pediatrics, Mental Health Diseases and Disorders, Mental Health, Psychology, Geriatrics, Behavioral Health, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Network Architecture, Network Protocols, Wireless Networks, Network Performance Management, Network Planning And Design, Network Infrastructure, Communication Systems, Telecommunications, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Artificial Intelligence, Performance Analysis, Automation, Personalized Service, Digital Transformation, Augmented and Virtual Reality (AR/VR), Technology Strategies, Innovation, Internet Of Things, Machine Learning, Big Data, Ethical Standards And Conduct, Deep Learning, Analytical Skills, Predictive Analytics, Health Technology, Data Analysis, Natural Language Processing, User Experience, Data Security
Beginner · Specialization · 3 - 6 Months

Illinois Tech
Skills you'll gain: Responsible AI, Artificial Intelligence, Generative AI, AI Product Strategy, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Business Management, Supervised Learning, Market Intelligence, Human Machine Interfaces, Emerging Technologies, Deep Learning, Natural Language Processing, Market Data
Beginner · Course · 1 - 3 Months