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Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.


Popular Process Improvement Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Efficient Scheduling with Microsoft Bookings

    Skills you'll gain: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Administrative Support, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Becoming An Effective Seller

    Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Politecnico di Milano

    Designing Learning Innovation: an introduction

    Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Master JMeter on Live Apps for Performance Testing

    Skills you'll gain: Test Script Development, Performance Testing, Test Tools, Test Data, Scripting, Distributed Computing, Software Installation, System Monitoring, Servers

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    Cannabis Harvest & Curing

    Skills you'll gain: Detail Oriented, Follow Through, Analytical Testing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Healthcare Innovation: Need/Opportunity Identification

    Skills you'll gain: Stakeholder Analysis, Decision Making, Innovation, Strategic Decision-Making, New Product Development, User Research, Organizational Strategy, Health Care Procedure and Regulation, Health Technology, Problem Solving, Process Analysis, Planning, Return On Investment

    Build toward a degree

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Adobe Dreamweaver for Beginners: User Centric Web Design

    Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, User Experience Design, Usability, User Centered Design, User Interface (UI) Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    B

    Banco Interamericano de Desarrollo

    Toma de decisiones y gobernanza del riesgo de desastres

    Skills you'll gain: Risk Management, Governance, Project Risk Management, Risk Analysis, Feasibility Studies, Performance Metric, Project Design, Decision Making, Climate Change Adaptation, Cost Benefit Analysis, Prioritization, Economic Development, Public Policies

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Svelte 5 & SvelteKit For Hands-On Modern Web Development

    Skills you'll gain: UI Components, Web Components, Responsive Web Design, Application Deployment, Database Management, Databases, Web Design and Development, JavaScript Frameworks, Web Development Tools, Authentications, Application Development, Email Automation, Restful API, Web Design, Front-End Web Development, OpenAI API, TypeScript, Payment Systems, Cascading Style Sheets (CSS), User Interface (UI)

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Uizard.io for Beginners: Build Your First Web Interface

    Skills you'll gain: User Interface (UI) Design, Usability, User Experience Design, Web Design, UI Components, Wireframing, Prototyping, Mockups, Data Sharing, AI Workflows

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular process improvement courses

  • Efficient Scheduling with Microsoft Bookings: Coursera
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Dell Technologies Becoming An Effective Seller: Dell
  • Designing Learning Innovation: an introduction: Politecnico di Milano
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • Master JMeter on Live Apps for Performance Testing: Packt
  • Cannabis Harvest & Curing: University of Illinois Urbana-Champaign
  • Healthcare Innovation: Need/Opportunity Identification: University of Illinois Urbana-Champaign
  • Adobe Dreamweaver for Beginners: User Centric Web Design: Coursera
  • Toma de decisiones y gobernanza del riesgo de desastres: Banco Interamericano de Desarrollo

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