Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Stakeholder Management, Resource Allocation, Program Management, Change Management, Organizational Change, Governance, Cost Management, Earned Value Management, Team Building, Procurement, Project Management, Project Management Institute (PMI) Methodology, Financial Planning, Budgeting, Communication Strategies, Ethical Standards And Conduct

Skills you'll gain: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Market Analysis, Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management

Skills you'll gain: Sustainability Standards, Corporate Sustainability, Supply Chain, Supply Chain Management, Procurement, Sustainable Development, Sustainability Reporting, Transportation, Supply Chain, and Logistics, Supplier Management, Risk Analysis, Environmental Social And Corporate Governance (ESG), Logistics, Public Policies

Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Socioeconomics, Social Impact, Environmental Social And Corporate Governance (ESG), Business Ethics, Economic Development, Community Development, Economics

Skills you'll gain: Risk Analysis, Financial Analysis, Portfolio Risk, Return On Investment, Financial Services, Investment Management, Risk Management, Portfolio Management, Equities

Skills you'll gain: Crisis Management, Organizational Leadership, Leadership Development, Leadership, Strategic Leadership, Team Leadership, Business Leadership, Leadership and Management, Dealing With Ambiguity, Professional Development, Strategic Decision-Making, Organizational Change, People Development, Innovation, Decision Making, Emotional Intelligence, Learning Styles, Relationship Building, Adaptability

Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Paid media, Keyword Research, Marketing Analytics

Skills you'll gain: Data Storytelling, Sales Strategy, Sales Presentations, Sales Training, Storytelling, Sales, B2B Sales, Business Marketing, Data Visualization Software, Customer Insights, Dashboard, Persuasive Communication, Customer Analysis, Data Analysis, Trend Analysis, Stakeholder Communications

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Employee Assistance Programs, Business Software, Data Sharing, Software As A Service, Collaborative Software, Business Technologies

Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Planning, Business Marketing, Performing Arts, Growth Strategies

Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Web Analytics, Content Performance Analysis, Web Content