IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Infrastructure Security, Command-Line Interface, Development Environment, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Verbal Communication Skills, Public Speaking, Technical Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Microsoft PowerPoint, Communication, Target Audience, Interpersonal Communications, Contingency Planning
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Networking, Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Algorithms, Data Validation, Random Forest Algorithm, Resource Utilization, System Requirements, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Invoicing, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Childhood Education and Development, Child Development, Working With Children, Pedagogy, Teaching, Education and Training, Instructional Strategies, Human Development, Human Learning, Adult Education, Formal Learning, Economic Development, Higher Education, Social Sciences, Family Support, Productivity, Emotional Intelligence, Cognitive flexibility, Public Policies
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Financial Forecasting, Capital Budgeting, Entrepreneurship, Cash Flow Forecasting, Financial Data, Financial Analysis, Business Modeling, Finance, Negotiation, Investments, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Awareness, Culture, Cultural Diversity, Social Justice, Socioeconomics, Social Sciences, Sociology, World History, Political Sciences
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Energy and Utilities, Electrical Systems, Electric Power Systems, Electrical Power, Infrastructure Architecture, Electrical Equipment, Network Planning And Design, Interoperability, Scalability
Beginner · Course · 1 - 4 Weeks