IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Innovation, Education and Training, Leadership, Community Development, Empowerment, Teaching, Adult Education, Collaboration, Family Support, Professional Development, Working With Children, Relationship Building, Network Analysis
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, Data-Driven Decision-Making, AI Enablement, Digital Transformation, Artificial Intelligence, digital literacy, Innovation, Technology Strategies, Culture Transformation, Leadership, Team Motivation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Network Protocols, Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Network Infrastructure, TCP/IP, Border Gateway Protocol, Network Routers, Computer Networking, Wireless Networks, Network Routing, Network Troubleshooting, Network Switches, Local Area Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Preprocessing, Data Visualization Software, Real Time Data, Node.JS, Data Analysis, Application Programming Interface (API), Web Development Tools, JSON, Javascript
Intermediate · Guided Project · Less Than 2 Hours

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Business Transformation, Organizational Change, Waste Minimization, Systems Thinking, Environmental Issue, Business Modeling, Innovation, Product Lifecycle Management, Stakeholder Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Docker (Software), Cloud-Native Computing, Containerization, Application Deployment, Devops Tools, Data Storage, DevOps, Security Controls, CI/CD, Authentications, Hardening, YAML, Virtual Networking, Network Planning And Design, Data Persistence, Scalability
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Stakeholder Analysis, Medical Devices, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, User Interface (UI), Health Care, Product Strategy, Technology Solutions, Risk Management
Mixed · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Policy Analysis, Visionary, Systems Thinking, Innovation, Creative Thinking, Sustainable Development, Sustainable Systems, Social Justice, Case Studies, Cultural Diversity, Critical Thinking, Emerging Technologies
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: Rmarkdown, Knitr, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R Programming, YAML, Hypertext Markup Language (HTML), File Management, Cascading Style Sheets (CSS), Version Control
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: DeepSeek API, Deepseek, AI Workflows, Agentic Workflows, AI Enablement, Retrieval-Augmented Generation, Embeddings, Program Development, Model Deployment
Intermediate · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Art History, International Relations, Political Sciences, Culture, Socioeconomics, Ancient History, World History, Social Sciences, Economic Development, Anthropology, Cultural Diversity, Sociology, Economics
Beginner · Course · 1 - 3 Months