IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Columbia University
Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Secure Coding, Application Security, DevSecOps, Security Testing, Software Development Methodologies, Configuration Management, Software Development, Software Configuration Management, Software Development Life Cycle, Software Testing, API Testing, Threat Modeling, Application Programming Interface (API), Cloud Security, Risk Management Framework, Change Control
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Education Software and Technology, Digital pedagogy, Information Architecture, Collaborative Software, Animations
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Cloud Security, Cloud Infrastructure, Identity and Access Management, AWS Identity and Access Management (IAM), Cloud Management, Cloud Computing, Incident Response, Disaster Recovery, Cloud Deployment, Microsoft Windows, DevOps, Cloud-Native Computing, Operating Systems, System Configuration, Firewall, Cloud Computing Architecture, Linux Administration, Risk Management
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Ansible, Red Hat Enterprise Linux, IT Automation, Infrastructure as Code (IaC), Scripting, YAML, Configuration Management, Open Source Technology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Waste Minimization, Environmental Engineering, Sustainable Engineering, Civil Engineering, Environmental Regulations, Sustainable Technologies, Environmental Resource Management, Environmental Laws, Environmental Policy, Transportation Operations, Traffic Flow Optimization, Estimation, Network Routing
Intermediate · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Generative AI, Competitive Intelligence, Stakeholder Communications, Organizational Change, Strategic Decision-Making, Innovation, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Computer Security Incident Management, Vulnerability Management, Incident Response, Identity and Access Management, Cybersecurity, Security Controls, Vulnerability Assessments, Mobile Security, Intrusion Detection and Prevention, Hardening, Threat Detection, Application Security, Information Systems Security, Threat Management, Digital Forensics, Network Security, Wireless Networks, Authentications, Authorization (Computing), Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, Development Environment, Computational Thinking, Program Development, AI Enablement, Software Development, Python Programming, Game Design, Debugging
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Collaborative Software, Integrated Development Environments, Program Development, Debugging, Development Environment, Technical Writing, Generative AI, Computer Programming, Software Development Tools
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Storytelling, Data Visualization Software, Dashboard, Data Analysis, Advanced Analytics, Interactive Data Visualization, Data Manipulation, Collaborative Software, Data Transformation, Data Sharing
Advanced · Course · 1 - 4 Weeks