Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI

Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Trustworthiness, Conflict Management, Collaboration, Performance Management, Leadership, Goal Setting, Organizational Structure, Lifelong Learning, Innovation, Employee Performance Management, Diversity and Inclusion

Skills you'll gain: Instagram, Facebook, Social Media Content, Content Strategy, Social Media, Social Media Marketing, Social Media Strategy, Target Audience, Branding

Skills you'll gain: Supply Chain Management, Game Theory, Economics, Business Research, Forecasting, Competitive Analysis, Business Analysis, Business Strategy, Business Modeling, Decision Making

Skills you'll gain: Purchasing, Process Improvement, Accounts Payable, Process Management, Operational Efficiency, Procurement, Strategic Sourcing, Supplier Relationship Management, Payment Processing and Collection, Vendor Management, Cost Reduction, Invoicing, Compliance Management, Automation

Skills you'll gain: Campaign Management, Strategic Communication, Advertising, Marketing Communications, Resource Allocation, Media Strategy, Brand Management, Earned Media, Communication Strategies, Owned Media, Public Relations, Shared Media, Key Performance Indicators (KPIs), Goal Setting, Target Audience, Research and Design, Research, Market Research

Skills you'll gain: Social Network Analysis, Network Analysis, Responsible AI, Graph Theory, Machine Learning, Applied Machine Learning, Research, Model Evaluation, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Driving engagement, Machine Learning Methods, Behavioral Economics

Skills you'll gain: Negotiation, Active Listening, Goal Setting, Communication, Rapport Building, Influencing, Expectation Management

Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Simulation and Simulation Software, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Business Planning, Strategic Planning, Complex Problem Solving, Business Strategy, Strategic Decision-Making, Analysis, Diagram Design, Verbal Communication Skills

Skills you'll gain: Financial Market, Investments, Financial Planning, Financial Services, Finance, Return On Investment, Financial Analysis, Risk Management

Skills you'll gain: Performance Appraisal, Talent Management, Recruitment Strategies, Workforce Development, Employee Training, Recruitment, Constructive Feedback, Succession Planning, Human Resource Strategy, Talent Pipelining, Employee Performance Management, Performance Management, Leadership Development, Talent Acquisition, Employee Engagement, Organizational Structure, Branding

Skills you'll gain: Team Motivation, Team Leadership, Team Management, Benchmarking, Performance Measurement, Change Management, Organizational Change, Six Sigma Methodology, Team Building, Cross-Functional Team Leadership, Leadership and Management, Lean Six Sigma, Process Improvement, Business Metrics, Collaboration, Project Management, Organizational Structure, Leadership, Key Performance Indicators (KPIs), Delegation Skills