IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Unstructured Data, LLM Application, Data Preprocessing, Metadata Management, JSON, Image Analysis, Data Transformation, Document Management, Vision Transformer (ViT)
Beginner · Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Exploratory Data Analysis, Statistical Methods, Statistical Modeling, R (Software), Data Collection, Statistical Inference, Probability, Data Analysis, Statistical Analysis, Probability Distribution, Simulations, Statistical Visualization, Descriptive Statistics, Sampling (Statistics), Data Visualization Software
Intermediate · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Engineering Analysis, Vibrations, Mechanics, Finite Element Methods, Differential Equations, Control Systems, Applied Mathematics, Mathematical Modeling, Linear Algebra, Calculus
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Risk Analysis, Cash Flows, Data Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cybersecurity, Metasploit, Cyber Attacks, Application Security, Exploitation techniques, Network Security, Security Awareness, Malware Protection, Vulnerability Assessments, Javascript
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, Google Cloud Platform, Kubernetes, Cloud Storage, Amazon S3, Hybrid Cloud Computing, Public Cloud, Containerization, Application Deployment, Multi-Cloud, Network Architecture, SQL, Relational Databases
Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Health Policy, Health Disparities, Health Equity, Healthcare Ethics, Public Health, Health Care, Research, Health Systems, Research Methodologies, Social Determinants Of Health, Community Health, Epidemiology, Cultural Responsiveness, Cultural Sensitivity, Data Collection
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Email Security, Personally Identifiable Information, Firewall, Threat Detection, Network Security, Cybersecurity, Security Awareness, Cloud Storage, Information Privacy, Cloud Computing, General Networking, Encryption
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Climate Change Mitigation, Climate Change Adaptation, Environment, Sustainable Development, Energy and Utilities, Sustainable Design, Scientific Methods, Sustainable Technologies, Transportation Operations, Environmental Policy, Governance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Postman API Platform, API Testing, Data Validation, Application Programming Interface (API), Restful API, Verification And Validation, Performance Tuning, Microservices, Performance Testing, Security Controls, Data Integrity, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Governance, Business Transformation, Interoperability, Business Leadership, Strategic Partnership, Strategic Leadership, Leadership, Stakeholder Management, Digital Transformation, Business Strategy, Competitive Analysis, Emerging Technologies, Innovation, Technical Standard
Beginner · Course · 1 - 3 Months