Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

The University of Melbourne
Skills you'll gain: Mental Status Examination, Psychiatry, Medical History Documentation, Healthcare Ethics, Psychosocial Assessments, Mental and Behavioral Health, Patient Communication, Cultural Sensitivity, Patient Evaluation, Interpersonal Communications, Interviewing Skills, Rapport Building
Advanced · Course · 1 - 3 Months

Hult International Business School
Skills you'll gain: AI Enablement, Responsible AI, Business Leadership, Organizational Leadership, Stakeholder Management, Productivity, Operational Efficiency, Workforce Management, Decision Making, Agile Project Management, Strategic Planning, Change Management, Governance
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Responsible AI, Generative AI, AI Security, Google Cloud Platform, Unstructured Data, Data Literacy, Data Ethics, Data Modeling, Large Language Modeling, Artificial Intelligence, Deep Learning, Machine Learning, Data Quality, Innovation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Office, Microsoft Outlook, Productivity Software, Workflow Management, AI Enablement, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Presentations, Generative AI, Identity and Access Management, Data Security
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Procurement, Key Performance Indicators (KPIs), Organizational Structure, Strategic Sourcing, Supplier Relationship Management, Talent Management, Organizational Effectiveness, Performance Measurement, Procedure Development, Cross-Functional Collaboration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Process, Business Software, Sales Enablement, Sales Development, Sales Pipelines, Sales Operations, Sales Management, Sales Training, Sales, Sales Strategy, Automation, Workflow Management, Lead Generation, Business Process Automation, Dashboard, Real Time Data, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours

Yale University
Skills you'll gain: Stress Management, Mindfulness, Parent Communication, Time Management, Emotional Intelligence, Productivity, Personal Development, Self-Awareness, Child Development, Positive Behavior Support, Resilience, Family Support, Health Technology
Beginner · Course · 1 - 3 Months
Berklee
Skills you'll gain: Music Theory, Music, Musical Composition, Peer Review, Media Production, Music Performance, Instrumental Music, Writing and Editing, Storytelling, Post-Production, Writing, Editing, Timelines, File Management, Creativity, System Configuration
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Requirements Analysis, Unified Modeling Language, Object Oriented Design, Functional Requirement, Data Modeling, Object Oriented Programming (OOP), Systems Development Life Cycle, System Requirements, Diagram Design, Software Development, Software Engineering, Software Systems, Model Evaluation, Project Planning, Project Management
Intermediate · Course · 1 - 3 Months