IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Promotional Materials, Marketing Materials, Design Software, Presentations, Advertising, Design, Graphic Design, Marketing, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Data Migration, NoSQL, Database Architecture and Administration, Relational Databases, SQL, Terraform, Dataflow, Cloud Computing Architecture, Performance Tuning, Scalability, Application Development, Disaster Recovery
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Performance Review, HR Tech, Employee Performance Management, Generative AI, AI Personalization, Workforce Development, Employee Coaching, AI Enablement, Smart Goals, People Development, Human Resource Strategy, Constructive Feedback, Responsible AI, Performance Analysis, Prompt Engineering, Automation, Coaching, Trend Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Special Education, Education Software and Technology, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Timelines, Social Impact, Social Justice, Social Sciences, Ancient History, Sustainable Development, Anthropology, Case Studies, Environment, Community Development, Climate Change Programs, Cultural Sensitivity, World History, Cultural Diversity, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Generative Model Architectures, Large Language Modeling, ChatGPT, OpenAI API, Open Source Technology, Responsible AI, Embeddings, Artificial Intelligence, Data Ethics, Natural Language Processing, Information Privacy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Disaster Recovery, General Networking, Network Administration, Authentications, Network Architecture, Vulnerability Assessments, Computer Networking, Network Infrastructure, Wireless Networks, Cybersecurity, Network Monitoring, Local Area Networks, Network Performance Management, Telecommunications, Network Protocols, Network Troubleshooting, OSI Models, Network Switches, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Package and Software Management, Code Review, Open Source Technology, GitHub, Scientific Methods, Bioinformatics, Technical Documentation, Informatics, Clinical Informatics, R (Software), Data Analysis, Programming Principles, R Programming, Version Control, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Devops Tools, Containerization, Docker (Software), Kubernetes, Prometheus (Software), Continuous Integration, DevOps, CI/CD, Jenkins, Application Deployment, Grafana, Application Performance Management, Continuous Deployment, Continuous Delivery, Configuration Management, Microservices, Infrastructure as Code (IaC), YAML, System Monitoring
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Vector Databases, Text Mining, Large Language Modeling, Performance Tuning
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cloud Security, Cloud Management, Site Reliability Engineering, Cost Management, Cloud Computing, Google Cloud Platform, DevOps, IT Security Architecture, Data Security, Multi-Tenant Cloud Environments, Financial Controls, System Monitoring, Cybersecurity, Identity and Access Management
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Operating System Administration, User Accounts, Cloud Management, Security Controls, File Management, UI Components
Intermediate · Course · 1 - 3 Months