IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Infographics, Presentations, Data Visualization, Graphic and Visual Design, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management
Beginner · Course · 1 - 3 Months
Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, Compensation and Benefits, Legal Technology, People Analytics, Data-Driven Decision-Making, Benchmarking, Labor Compliance, Generative AI, Employee Retention, Analysis, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Mathematical Modeling, Linear Algebra, Dimensionality Reduction, Applied Mathematics, Data Analysis, Feature Engineering, Applied Machine Learning, Analytics, Data Science, Unsupervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), Generative AI, LLM Application, AI Personalization, Image Analysis, Vector Databases
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Cloud Deployment, Content Management, Workflow Management, Data Management, Information Management, Digital Content, Data Architecture, Information Architecture, Brand Management, Technical Services, Enterprise Architecture, Software As A Service, Benchmarking, Vendor Management, Scalability
Beginner · Course · 1 - 3 Months
University of Glasgow
Skills you'll gain: Application Deployment, Application Development, Code Review, Software Development, Prototyping, Web Applications, JavaScript Frameworks, Software Engineering, Javascript, Computational Thinking, Version Control, Programming Principles, Program Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: vSphere Networking and Storage, VMware vSAN, vCenter Server, Virtual Networking, iSCSI Configuration, Virtual Machines, Network Administration, Servers, Data Storage Technologies, Network Security, Data Storage, Network Switches, Role-Based Access Control (RBAC)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Animations, Visualization (Computer Graphics), Game Design, Creative Design, Data Import/Export
Intermediate · Course · 1 - 3 Months

UiPath
Skills you'll gain: Prompt Engineering, Generative AI, Business Process Automation, Robotic Process Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Istio, Microservices, Kubernetes, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Software Architecture
Intermediate · Project · Less Than 2 Hours