Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

Universidad Autónoma Metropolitana
Skills you'll gain: Computational Thinking, Lifelong Learning, Creative Thinking, Computer Programming, Critical Thinking, Willingness To Learn, Debugging, Problem Solving, digital literacy, Algorithms, Other Programming Languages
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategies, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Process Improvement, Quality Management, Team Management, Team Building, Lean Manufacturing, Continuous Improvement Process, Business Process, Production Process, Root Cause Analysis, Decision Making
Beginner · Course · 1 - 4 Weeks

The Chinese University of Hong Kong
Skills you'll gain: Debugging, Mathematical Modeling, Advanced Mathematics, Operations Research, Computational Logic, Data Structures
Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Storytelling, Content Strategy, ChatGPT, Content Creation, Content Marketing, Target Audience, AI Personalization, Persona Development, User Research, Problem Solving, Writing and Editing, Brainstorming, Ideation
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Criminal Investigation and Forensics, Social Justice, Legal Proceedings, Social Sciences, Policy Analysis, Disabilities, Mental Health Diseases and Disorders, Law, Regulation, and Compliance, Cultural Diversity, Case Studies
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Text Mining, Natural Language Processing, Data Mining, Unstructured Data, Big Data, Web Scraping, Model Evaluation, Web Analytics and SEO, Machine Learning, Information Architecture, Probability & Statistics
Mixed · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Decision Making, Creativity, Talent Management, Communication, Innovation, Strategic Decision-Making, Personal Development, Curiosity, People Development, Professional Networking, Collaboration, Leadership Development, Productivity, Time Management, Self-Awareness, Strategic Leadership, Business Leadership, Leadership, Emotional Intelligence, Organizational Leadership
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Leadership Development, Strategic Leadership, Professional Development, Business Ethics, Initiative and Leadership, Personal Integrity, Employee Coaching, Overcoming Objections, Leadership, Ethical Standards And Conduct, Empowerment, Self-Awareness, Conflict Management, Personal Development, Decision Making, Program Implementation, Action Oriented, Verbal Communication Skills, Plan Execution, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Performance Analysis, Apache Airflow, Workflow Management, Vector Databases, Scalability, Database Management Systems, Database Management, Data Pipelines, Data Architecture, Real Time Data, MySQL, Complex Problem Solving, Data Import/Export, Data Transformation, Graph Theory
Intermediate · Course · 1 - 4 Weeks