IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Google Cloud Platform, Cloud Applications, Kubernetes, Cloud Computing, Cloud Platforms, Cloud Management, Cloud Services, Cloud Security, Cloud Deployment, Terraform, Virtual Private Networks (VPN), Application Deployment, Infrastructure as Code (IaC), Cloud Storage, Network Administration, Virtual Machines, Dataflow, Containerization, Load Balancing, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Excel Macros, Microsoft Windows, Productivity Software, Document Management, Writing and Editing, Computer Literacy, Business Writing, Technical Documentation, Web Content, Proofreading, Collaborative Software, Writing, Collaboration, Editing, Web Content Accessibility Guidelines, Report Writing, Business Communication, Productivity
Beginner · Specialization · 3 - 6 Months

University of Glasgow
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, ChatGPT, Data Science, LLM Application, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Data Security, Statistical Methods
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Risk Modeling, Financial Systems, Responsible AI, Safety Culture, FinTech
Intermediate · Course · 1 - 3 Months

Intermediate · Course · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Strategic Sourcing, Supplier Management, Procurement, Vendor Management, Project Scoping, Market Analysis, Supply Chain, Market Intelligence, Market Research, Business Research, Data Collection, Project Documentation, Business Writing, Organizational Skills
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Jira (Software), Regression Testing, Functional Testing, Test Planning, Test Case, Usability Testing, Technical Communication, Issue Tracking, Agile Methodology, Software Documentation, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Descriptive Statistics, Data Analysis, Data Visualization, Descriptive Analytics, Exploratory Data Analysis, Data Presentation, Data Transformation, Statistics, Data Visualization Software, Data Storytelling, Statistical Methods, Technical Communication, Statistical Analysis, Microsoft Excel
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: File I/O, Data Import/Export, Python Programming, Functional Design, Programming Principles, Data Structures, Debugging
Beginner · Course · 1 - 3 Months
Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis
Advanced · Course · 1 - 4 Weeks