IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Open Web Application Security Project (OWASP), Incident Response, Penetration Testing, Computer Security Incident Management, Metasploit, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Threat Management, Data Security, Authentications, Cyber Attacks, Security Testing, Cloud Security, Security Strategy, Computer Security Awareness Training, Risk Management, Security Awareness, Enterprise Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Compliance Training, IBM Cloud, Cloud Computing Architecture, Strategic Leadership, Data Strategy, Brainstorming, Return On Investment, LLM Application, Governance
Intermediate · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Process Capability, Team Management, Team Building, Exploratory Data Analysis, Six Sigma Methodology, Probability & Statistics, Statistical Methods, Process Analysis, Statistical Analysis, Lean Six Sigma, Process Mapping, Data Collection, Performance Measurement, Regression Analysis, Probability, Statistics, Process Improvement, Quality Improvement, Business Process, Sampling (Statistics)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Infrastructure, TCP/IP, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, Network Performance Management, System Configuration, Wide Area Networks, Hardware Architecture, Command-Line Interface
Beginner · Course · 1 - 3 Months

The Linux Foundation
Skills you'll gain: Package and Software Management, Open Source Technology, Git (Version Control System), Linux, Command-Line Interface, Bash (Scripting Language), File Systems, Unix Commands, GitHub, Linux Administration, Version Control, Linux Commands, User Accounts, CI/CD, Shell Script, System Configuration, Collaborative Software, Scripting, Software Development Tools, Software Versioning
Beginner · Specialization · 3 - 6 Months

University of Rochester
Skills you'll gain: Music History, Music, World History, Electronic Media, Social Impact, Media and Communications
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Embedded Systems, Embedded Software, Electronic Systems, Thermal Management, Electronics Engineering, Hardware Design, Electronic Components, Design Specifications, Schematic Diagrams, Development Environment, Debugging
Build toward a degree
Advanced · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Classroom Management, Teaching, Instructional Strategies, Student Engagement, Psychiatric Assessments, Parent Communication, Behavior Management, Positive Behavior Support, Working With Children, Clinical Assessment, Mental Health Diseases and Disorders, Treatment Planning, Diagnostic Tests, Child Development, Planning, Communication
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Lean Six Sigma, Kaizen Methodology, Quality Improvement, Regression Analysis, Statistical Process Controls, Continuous Improvement Process, Process Capability, Project Management, Quality Management, Cost Benefit Analysis, Statistical Inference, Document Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Exploratory Data Analysis, IBM Cognos Analytics, Statistical Analysis, Data Visualization, Data Wrangling, Data Analysis, Data Presentation, Data Cleansing, Interactive Data Visualization, Data Manipulation, Data Collection, Web Scraping, Data Storytelling, Pandas (Python Package), Scatter Plots, Matplotlib
Advanced · Course · 1 - 3 Months

Skills you'll gain: AI Orchestration, AI Workflows, LangChain, Agentic Workflows, Tool Calling, LangGraph, LLM Application, Agentic systems, Generative AI Agents, Responsible AI, Retrieval-Augmented Generation, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Application Design, Prompt Engineering, Large Language Modeling, Context Management, Software Design Patterns, Software Development, Python Programming
Intermediate · Specialization · 1 - 3 Months
University of Michigan
Skills you'll gain: PHP (Scripting Language), MySQL, Database Application, Database Development, Object Oriented Programming (OOP), Secure Coding, Authentications, Web Applications, SQL, Server Side, Data Validation
Intermediate · Course · 1 - 3 Months