IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, A/B Testing, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Building, Change Management, Expectation Management, Communication Strategies, Needs Assessment
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Health Informatics, Health Technology, Telehealth, Interoperability, Clinical Informatics, Electronic Medical Record, Health Care, Health Information Management, Community Health, Healthcare Ethics, Dental Informatics, Public Health, Data Ethics, Geospatial Information and Technology, Data Visualization, Graph Theory
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Entry, Productivity Software, Data Manipulation, Expense Management, Budgeting, Inventory Management System, Data Management, Data Visualization, Data Analysis, Business Analysis
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Patient Safety, Patient-centered Care, Accident Prevention, Collaboration, Safety Standards, Teamwork, Patient Advocacy, Stress First Aid, Healthcare Ethics, Accountability, Risk Management, Leadership, Communication
Mixed · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Digital Transformation, Case Studies, Automation, Business Technologies, Manufacturing Processes, Process Optimization, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Community Outreach, Social Justice, Discussion Facilitation, Diversity Awareness, Overcoming Obstacles, Advocacy, Community Development, Interviewing Skills, Empowerment, Cultural Sensitivity, Action Oriented, Interpersonal Communications, Persistence, Sociology, Diversity Equity and Inclusion Initiatives, Self-Awareness, Intercultural Competence, Cultural Diversity, Storytelling, Planning
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Cloud Deployment, Artificial Intelligence, Data-Driven Decision-Making, Computer Programming
Beginner · Course · 1 - 3 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Petroleum Industry, Sustainable Engineering, Environmental Engineering, Oil and Gas, Environment Health And Safety, Construction Engineering, Civil Engineering, Occupational Safety and Health Administration (OSHA), Safety Assurance, Transportation Operations, Sustainable Design, Energy and Utilities, Materials science, Construction, Chemical Engineering, Technical Standard, Chemistry, Production Process, Performance Testing, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Risk Management, Business Risk Management, Operational Risk, Risk Analysis, Safety and Security, Environmental Issue, Cyber Security Strategy, Decision Making, Public Health
Beginner · Course · 1 - 3 Months