Skills you'll gain: Business Correspondence, Verbal Communication Skills, Business Communication, English Language, Business Writing, Telephone Skills, Active Listening, Communication, Social Media, Vocabulary, Grammar

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Network Security, Encryption, OSI Models, Network Architecture, Computer Networking, Remote Access Systems, TCP/IP, Network Infrastructure, Network Protocols, Wireless Networks, Virtual Private Networks (VPN), Virtual Networking, Endpoint Security, Cloud Security, Software-Defined Networking

Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Empathy & Emotional Intelligence, Social Justice, Communication, Sustainable Development, Cultural Responsiveness, Active Listening, Climate Change Adaptation

Skills you'll gain: Patient Communication, Medical Office Procedures, Business Correspondence, Internal Communications, Business Writing, Strategic Communication, Writing, Patient Safety, Business Communication, Accountability, Communication, Professionalism, Organizational Skills, Action Oriented, Prioritization

Skills you'll gain: Active Listening, Empathy, Interpersonal Communications, Verbal Communication Skills, Non-Verbal Communication, Social Skills, Communication, Resilience, Composure, Overcoming Obstacles

Skills you'll gain: digital literacy, Media and Communications, Digital Communications, Interpersonal Communications, Empathy & Emotional Intelligence, Conflict Management, De-escalation Techniques

Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking

Skills you'll gain: Canva (Software), Logo Design, Branding, Brand Strategy, Graphic Design, Target Audience, Marketing Materials, Social Media, Scheduling, Presentations, Content Creation, Social Media Marketing

Skills you'll gain: Blogs, Google Analytics, Web Analytics, Promotional Strategies, Customer Engagement, Social Media, Content Marketing, Content Creation, Content Management Systems, Business Writing, Marketing

Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Communication, Storytelling, Infographics, Peer Review, Motivational Skills, Constructive Feedback, Driving engagement, Performing Arts, Concision, Diagram Design, Action Oriented, Trustworthiness, Communication Strategies, Writing, Non-Verbal Communication, Composure