IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northwestern University
Skills you'll gain: Robotics, Mathematical Modeling, Mathematical Software, Engineering Calculations, Applied Mathematics, Engineering Analysis, Mechanics, Simulation and Simulation Software, Engineering, Virtual Environment, Torque (Physics), Numerical Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Data Security, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), Cloud Security, Active Directory, Threat Modeling, Security Strategy, Data Storage, Database Architecture and Administration, Virtual Machines, Infrastructure Security, Kubernetes, Continuous Monitoring, Web Applications, Cyber Governance, System Monitoring, Network Security, Authentications
Intermediate · Professional Certificate · 3 - 6 Months

University of California, Davis
Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Network Security, Network Administration, Security Management, Firewall, Network Monitoring, Cybersecurity, General Networking, Network Protocols, Computer Networking, Virtual Private Networks (VPN), Wireless Networks, Vulnerability Assessments, Cloud Security, System Monitoring, TCP/IP, Intrusion Detection and Prevention, Cloud Computing, Threat Detection, Cryptography, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Cyber Security Policies, Identity and Access Management, Data Access, Security Awareness, Authentications
Beginner · Course · 1 - 3 Months

Berklee
Skills you'll gain: Music Performance, Self-Awareness, Music, Verbal Communication Skills, Performing Arts, Creativity
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Reverse Logistics, Sustainable Development, Business Ethics, Sustainability Reporting, Environmental Issue, Waste Minimization, Environmental Regulations, Logistics Management, Business Strategy, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Manufacturing Processes, Manufacturing and Production, Chemical Engineering, Materials science, Process Engineering, Engineering, Chemistry, Sustainable Engineering, Environmental Issue
Beginner · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Computer Security Incident Management, Network Security, Cryptography, AWS Identity and Access Management (IAM), Encryption, User Provisioning, Security Management, Penetration Testing, Vulnerability Scanning, ISO/IEC 27001, Information Systems Security, Network Architecture, Computer Networking, DevSecOps, Risk Management, OAuth, Data Management, Software Development Methodologies, Cybersecurity
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Data Ethics, Education Software and Technology, Generative AI, Digital pedagogy, LLM Application, AI Security, AI Personalization, Canva (Software), Personally Identifiable Information, Instructional Design, Information Privacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking
Beginner · Specialization · 1 - 3 Months