IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Intellectual Property, Healthcare Ethics, Clinical Research Ethics, Criminal Investigation and Forensics, Informed Consent, Medical Privacy, Legal Risk, Law, Regulation, and Compliance, Information Privacy, Legal Research, Legal Proceedings, Regulation and Legal Compliance, Life Sciences, Personal Injury Law, Case Law, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Case Studies
Beginner · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: Electronics Engineering, Electronics, Telecommunications, Electronic Systems, Electronic Components, Hardware Design, Communication Systems, Wireless Networks, Electronic Hardware, Simulation and Simulation Software, Simulations, Laboratory Experience
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Business Process, Business Modeling, Business Risk Management, Business Requirements, Business Strategies, Business Process Modeling, Systems Analysis, Analysis, Organizational Strategy, Case Studies, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Cloud Hosting, HTML and CSS, Web Design and Development, GitHub, Web Servers, Web Content, Web Design
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Organizational Leadership, Leadership and Management, Professional Development, Team Building, Recruitment, Team Management, Talent Management, Coaching, Communication
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, Database Management Systems, Big Data, Apache Hadoop, PostgreSQL, Network Analysis
Intermediate · Course · 1 - 3 Months

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Product Knowledge, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Brand Management, Branding, Employee Engagement, Organizational Leadership, Strategic Leadership, Storytelling, Leadership, Performance Measurement, Industrial and Organizational Psychology, Non-Verbal Communication, Communication, Cultural Responsiveness
Beginner · Course · 1 - 3 Months
Northwestern University
Skills you'll gain: Verbal Communication Skills, Healthcare Industry Knowledge, Health Care, Public Speaking, Mentorship, Leadership, Relationship Building, Personal Development
Mixed · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Research, Discussion Facilitation, Scientific Methods, Anthropology, Social Sciences, Cultural Diversity, Psychology, Sociology
Beginner · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Performance Metric, Data Collection, Performance Measurement, Benchmarking, Data Validation, A/B Testing, User Feedback, Predictive Analytics, Product Assortment
Mixed · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Ansible, Development Environment, Postman API Platform, Restful API, Authentications, YAML, Software Development Methodologies, Software-Defined Networking, CI/CD, DevOps, IT Automation, Network Engineering, Network Architecture, Network Administration, Application Programming Interface (API), Scripting, JSON, Data Modeling, Version Control, Network Protocols
Beginner · Specialization · 3 - 6 Months