IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: API Testing, JSON, Test Automation, JUnit, Test Script Development, Restful API, Software Testing, Test Case, Integration Testing, Functional Testing
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Stakeholder Communications, User Story, Persuasive Communication, Target Audience, Non-Verbal Communication, Communication Planning, Influencing, Professional Development, Strategic Communication, Leadership, Data Management, Team Building, Data Integrity, Meeting Facilitation, Communication Strategies, Negotiation, Data Presentation, Communication, Risk Management
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Cost Accounting, Operational Analysis, Business Metrics, Performance Measurement, Financial Accounting, Accounting, Operational Efficiency, Profit and Loss (P&L) Management, Gross Profit, Strategic Decision-Making, Cost Management, Income Statement, Decision Making, Financial Analysis, Product Planning, Budgeting, Analysis, Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Intelligence, Business Process, Business Planning, Stakeholder Analysis, Business Process Management, Requirements Elicitation, Analysis, Information Technology, Agile Methodology, Planning, Governance, Information Management, Adaptability
Intermediate · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Social Impact, Community Development, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Professional Networking, Social Media, Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: Key Performance Indicators (KPIs), Power BI, Dashboard, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Business Metrics, Performance Analysis, Data Visualization Software, Data Import/Export, Business Intelligence, Regional Sales, Sales Presentation
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Social Skills, Interpersonal Communications, Active Listening, Planning, Collaboration, Initiative and Leadership, Time Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Consulting, System Implementation, Test Script Development, Test Planning, Technology Roadmaps, Project Implementation, System Testing, Stakeholder Management, Project Closure, End User Training and Support, System Monitoring, Application Deployment, System Configuration, Data Cleansing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Applied Machine Learning, Jupyter, Machine Learning Algorithms, Model Evaluation, Machine Learning, Predictive Modeling, Data Science, Python Programming, Predictive Analytics, Data Analysis, Technical Communication
Intermediate · Guided Project · Less Than 2 Hours

KodeKloud
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Application Development, Linux Commands, Devops Tools, Operating System Administration, General Networking, Web Applications, Network Switches, Cloud Applications, Java, DevOps, Computer Programming, Node.JS, Software Installation
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Health Informatics, Health Information Management, Health Systems, Health Technology, Clinical Informatics, Health Care, Health Information Management and Medical Records, Health Care Administration, Data Sharing, Electronic Medical Record, Interoperability, Decision Support Systems, Data Management, Data Storage, Artificial Intelligence, Digital Transformation
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Communication Systems, Image Analysis, Telecommunications, Electrical Engineering, Electrical and Computer Engineering, Embedded Systems, Electronics, Algorithms
Intermediate · Course · 1 - 4 Weeks