IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
The University of Sydney
Skills you'll gain: Intercultural Competence, Cultural Sensitivity, Social Justice, Cultural Diversity, Diversity Awareness, Social Studies, Community Development, Public History, Anthropology, Land Management
Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: Restful API, SQL, React Native, Databases, Data Persistence, Mobile Development, Data Storage Technologies, JSON, Data Management, Network Model, Application Development, Authentications
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Benchmarking, Professional Development, Smart Goals, Planning, Performance Analysis, Job Analysis, Human Capital, Organizational Skills, Personal Development, Dashboard, Microsoft Excel, Goal Setting, Business Strategy, Writing
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Content Creation, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Ideation, Marketing Effectiveness, Social Media Content, Data Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Computer Networking, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Network Model, Networking Hardware, Local Area Networks
Intermediate · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Sampling (Statistics), Descriptive Statistics, Data Presentation, Statistics, Estimation, Probability, Data-Driven Decision-Making, Probability & Statistics, Statistical Inference, Statistical Hypothesis Testing, Probability Distribution, Data Visualization, Data Analysis, Histogram, Graphing
Mixed · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Surveys, Interviewing Skills, Data Collection, Sampling (Statistics), Unstructured Data, Research Methodologies, Qualitative Research, Data Validation, Data Quality, Text Mining
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Mapping, Cross-Functional Collaboration, Kanban Principles, Process Analysis, Employee Engagement, Process Optimization, Operational Excellence, Operational Efficiency, Continuous Improvement Process, Quality Management, Process Improvement, Workflow Management, Leadership, Waste Minimization, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, Android Development, Kotlin, API Design, Android Studio, Mobile Development, Database Management, Data Persistence, Databases, JSON, Web Applications, SQL
Intermediate · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Storytelling, Peer Review, Writing, Editing, Constructive Feedback, Creativity, Persistence, Professionalism
Mixed · Course · 1 - 3 Months

Skills you'll gain: API Testing, JSON, Test Automation, JUnit, Test Script Development, Restful API, Software Testing, Test Case, Integration Testing, Functional Testing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Performance Management, Growth Strategies, Delegation Skills, Business Management, People Management, Subcontracting, Recruitment, Employee Training, Organizational Structure, Organizational Strategy, Leadership, Communication
Mixed · Course · 1 - 4 Weeks