IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Market Analysis, Marketing, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, Business Development, New Business Development, A/B Testing, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Data Preprocessing, Data Ethics, Applied Machine Learning, Machine Learning, Machine Learning Algorithms, Product Lifecycle Management, Case Studies, Data Collection, Supervised Learning, Business Requirements, Data Quality, Business Analysis, Unsupervised Learning, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Sustainable Development, Public Health, Health Policy, Social Determinants Of Health, Community Development, Gerontology, Landscape Architecture, Climate Change Adaptation, Demography, Environmental Issue, Traffic Flow Optimization, Pollution Prevention
Mixed · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Agile Methodology, Scaled Agile Framework, Kanban Principles, Waterfall Methodology, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Image Analysis, Computer Vision, Deep Learning, Convolutional Neural Networks, Computer Graphics, Machine Learning Methods, Artificial Intelligence, Data Ethics, Microsoft Excel, Generative AI, Linear Algebra, Feature Engineering, Digital Signal Processing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Governance, Data Quality, Data Validation, Data Management, Clinical Data Management, Health Information Management, Data Literacy, Medical Records, Metadata Management, Technical Communication, Change Control
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Corporate Sustainability, Sustainable Business, Business Reporting, Data Storytelling, Compliance Reporting, Data Visualization, Performance Reporting, Sustainability Standards, Environmental Regulations, Stakeholder Communications, Strategic Communication, Business Ethics, Regulatory Requirements, Stakeholder Engagement, Risk Management, Finance, Investments
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Team Management, Team Leadership, Leadership and Management, Business Leadership, Leadership, Leadership Development, Adaptability, People Management, Performance Management, Cognitive flexibility, Employee Engagement, Change Management, Self-Awareness, Emotional Intelligence, Coaching
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Verification And Validation, Theoretical Computer Science, Software Systems, Communication Systems, Systems Analysis, System Design and Implementation, Embedded Systems
Intermediate · Course · 1 - 4 Weeks

Atlassian
Skills you'll gain: Issue Tracking, Collaborative Software, Workflow Management, Project Management Software, Role-Based Access Control (RBAC), Prioritization
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design, Browser Compatibility, User Interface and User Experience (UI/UX) Design, Javascript
Mixed · Course · 1 - 4 Weeks