IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: ASP.NET, .NET Framework, Model View Controller, Web Applications, Middleware, Debugging, Application Deployment, Application Development, Development Environment, Software Testing, Microsoft Development Tools, Cross Platform Development, Software Architecture, Network Routing, Open Source Technology, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Prioritization, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Entrepreneurship, Market Opportunities, Market Analysis, Innovation, Design Thinking, Go To Market Strategy, Product Strategy, Customer Engagement, Product Development, Strategic Thinking, Business Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Database Management Systems, Mainframe Computing, Operating System Administration, System Programming, Operating Systems, Unix Commands, Data Management, File Systems, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Copywriting, User Research, Target Audience, Prompt Engineering, ChatGPT, Writing and Editing, Marketing Materials, Product Knowledge, Value Propositions, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Influencing, Negotiation, Leadership, Conflict Management, Persuasive Communication, Leadership Development, Professional Development, Business Leadership, Communication, Initiative and Leadership, Empowerment, Personal Development, Leadership and Management, Cooperation, Communication Strategies, Team Building, Constructive Feedback, Decision Making, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Performance Improvement, Process Analysis, Health Care Administration, Process Mapping, Health Systems, Health Informatics, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Data Analysis, Strategic Thinking, Leadership
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Test Case, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Health Care Procedure and Regulation, Public Health, Infectious Diseases, Environment Health And Safety, Health Policy, Epidemiology, Health Systems, International Relations, Public Safety and National Security, Emergency Response, Health Assessment, Governance
Intermediate · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Robotics, Control Systems, Artificial Intelligence, Automation, Graph Theory, Algorithms, Virtual Environment, Simulation and Simulation Software, Mathematical Modeling, Data Structures, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Encryption, Risk Management Framework, Multi-Factor Authentication, Information Systems Security, Cybersecurity, Identity and Access Management, Authentications, Personally Identifiable Information, Security Controls, Threat Management, Data Security, Information Privacy, Network Security, Authorization (Computing)
Intermediate · Course · 1 - 3 Months