Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of California, Davis
Skills you'll gain: Writing and Editing, Editing, Prompt Engineering, AI Enablement, Proofreading, Responsible AI, Content Creation, Business Writing, Diversity and Inclusion, Analysis, Target Audience, Communication, Communication Strategies, Business Research
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Inside Sales, Sales Process, Generative AI Agents, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales Enablement, Sales, Sales Training, Sales Prospecting, ChatGPT, Anthropic Claude, Customer Relationship Management (CRM) Software, Customer Communications Management, Customer Engagement, Campaign Management, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Internal Communications, File Management, User Accounts, Information Privacy, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: 3D Assets
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Land Management, Legal Risk, Financial Analysis, Decision Making, Sustainability Standards, Risk Management, Business Risk Management, Policty Analysis, Research, and Development, Environment and Resource Management, Production Process, Cash Flows
Intermediate · Course · 1 - 4 Weeks

The Chinese University of Hong Kong
Skills you'll gain: Mathematical Modeling, Operations Research, Debugging, Traffic Flow Optimization, Computational Logic, Business Logic, Algorithms, Data Validation
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Statistical Analysis, Data Analysis, Statistical Programming, Statistical Machine Learning, Statistical Modeling, Model Evaluation, Regression Analysis, Bayesian Statistics, Supervised Learning, Statistical Inference, Machine Learning, Unsupervised Learning, Predictive Modeling, Feature Engineering, Logistic Regression, Decision Tree Learning, Classification Algorithms
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: HTML and CSS, Figma (Design Software), Front-End Web Development, User Interface (UI), Responsive Web Design, Web Design and Development, Mockups, Web Design, Web Content Accessibility Guidelines, Prototyping, Javascript, Web Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Web Content Accessibility Guidelines, Compliance Auditing, Compliance Management, Regulatory Compliance, Case Studies, Usability, Web Design, User Interface (UI), Auditing, Web Development Tools, Automation, Consulting, Test Tools, Gap Analysis, Stakeholder Communications, Prioritization
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Front-End Web Development, Web Design and Development, Web Design
Intermediate · Course · 1 - 4 Weeks