IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Demography, Workplace inclusivity, Organizational Development, Organizational Effectiveness, Human Resource Strategy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Patient Communication, Generative AI, LLM Application, Telehealth, Health Technology, Artificial Intelligence, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Threat Management, Security Controls, Information Systems Security, Google Cloud Platform, Data Security, Vulnerability Management, Threat Detection, Malware Protection, Continuous Monitoring, IT Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Blockchain, Network Security, Security Engineering, Computer Security, Infrastructure Security, Data Security, Cryptography, Cryptographic Protocols, Secure Coding, Encryption, Vulnerability Assessments, Key Management, Scalability, Distributed Computing, Data Integrity, Exploitation techniques, Algorithms
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Immunology, Infectious Diseases, Oncology, Internal Medicine, Pathology, Pharmacotherapy, Molecular, Cellular, and Microbiology, Chronic Diseases
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Customer experience improvement, Marketing Strategies, Marketing, AI Enablement, Responsible AI, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence, Customer Insights, Marketing Psychology
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Visualization, Data Visualization Software, Data-Driven Decision-Making, Business Analytics, Tableau Software, Data Analysis, Minitab, Data Cleansing, Statistical Analysis, Data Quality, Process Analysis, Business Process, Key Performance Indicators (KPIs), Matlab
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Ancient History, Physics, Mechanics, Physical Science, Science and Research, World History, Scientific Methods, Chemistry, Biology, Life Sciences, Mathematical Modeling
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Social Media, Branding, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Game Design, Software Design Documents, Unreal Engine, Video Game Development, Virtual Environment, Conceptual Design, Interactive Design, 3D Assets, Prototyping, Design Elements And Principles, Creativity
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Incident Response, Computer Security Incident Management, Cybersecurity, Threat Management, Data Security, Cyber Attacks, Endpoint Security, Network Security, Cyber Security Assessment, Firewall
Beginner · Course · 1 - 3 Months

Skills you'll gain: JSON, Restful API, HTML and CSS, Web Design, Cloud API, Hypertext Markup Language (HTML), Web Development, Cascading Style Sheets (CSS), Web Applications, Responsive Web Design, Real Time Data, Javascript
Intermediate · Guided Project · Less Than 2 Hours