IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Copenhagen Business School
Skills you'll gain: Team Oriented, Business Planning, Social Impact, Organizational Structure, Business Modeling, Entrepreneurship, Business Strategy, Fundraising, Value Propositions, Financial Planning, Investments, Presentations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Test Planning, Registration, Product Management, Product Lifecycle Management, Product Development, Market Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Portfolio Risk, Portfolio Management, Risk Management, Financial Market, Financial Modeling, Investments, Correlation Analysis, Market Data, Return On Investment, Analysis, Statistics
Intermediate · Guided Project · Less Than 2 Hours

UiPath
Skills you'll gain: User Interface (UI), UI Components, Test Automation, Automation, Robotic Process Automation, Excel Macros, Application Frameworks, Desktop Support
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Diversity Training, Organizational Change, Diversity Equity and Inclusion Initiatives, Cognitive flexibility, Adaptability, Workplace inclusivity, Diversity and Inclusion, Open Mindset, Cultural Responsiveness, Cultural Diversity, Diversity Awareness, Cultural Sensitivity, Employee Training, Safety Culture, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Schematic Diagrams, Computer-Aided Design, Production Process, 3D Modeling, 3D Assets, Engineering Design Process, Materials science, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Recurrent Neural Networks (RNNs), Tensorflow, Python Programming, Natural Language Processing, Data Preprocessing, Applied Machine Learning, Text Mining, Machine Learning Algorithms, Deep Learning, Classification Algorithms, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Adobe Illustrator, Color Theory, Graphic and Visual Design, Design, Design Elements And Principles, Graphic Design, Logo Design, Typography, Adobe Creative Cloud, File Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Agile Project Management, Agile Methodology, Scaled Agile Framework, Kanban Principles, Waterfall Methodology, Lean Methodologies
Beginner · Course · 1 - 4 Weeks