IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Social Media, Branding, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Apache Spark, Apache Hadoop, Apache Mahout, Distributed Computing, Data Storage, Data Processing, NoSQL, Apache Kafka, Cloud Computing, Real Time Data, Databases, Analytics, Deep Learning, Scalability, Machine Learning Algorithms, Graph Theory, Machine Learning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Market Research, Price Negotiation, Market Analysis
Mixed · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Portfolio Management, Investment Management, Portfolio Risk, Asset Management, Market Liquidity, Risk Management, Financial Market, Equities, Risk Analysis, Transaction Processing, Securities Trading, Financial Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Incident Response, Computer Security Incident Management, Cybersecurity, Threat Management, Data Security, Cyber Attacks, Endpoint Security, Network Security, Cyber Security Assessment, Firewall
Beginner · Course · 1 - 3 Months

Skills you'll gain: JSON, Restful API, HTML and CSS, Web Design, Cloud API, Hypertext Markup Language (HTML), Web Development, Cascading Style Sheets (CSS), Web Applications, Responsive Web Design, Real Time Data, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Security Requirements Analysis, Network Architecture, Network Security, Internet Of Things, Cybersecurity, Web Services, Encryption, Embedded Systems, Network Protocols, Public Key Cryptography Standards (PKCS), Simple Object Access Protocol (SOAP), TCP/IP, Restful API, Information Privacy
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Mental Health, Stress Management, Community Health, Social Impact, Cultural Diversity, Health Promotion, Productivity, Public Health, Health Care, Health Technology, Physiology, Biology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Network Security, Intrusion Detection and Prevention, Computer Security Incident Management, Command-Line Interface, Cryptography, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cybersecurity, Encryption, Information Systems Security, Vulnerability Assessments, Cyber Attacks, Security Engineering, Risk Management Framework, Multi-Factor Authentication, Cloud Security, Penetration Testing, Risk Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Eclipse (Software), Software Testing, UI Components, Integrated Development Environments, Web Applications, Java, Functional Testing
Beginner · Guided Project · Less Than 2 Hours
University of Cape Town
Skills you'll gain: Visual Impairment Education, Differentiated Instruction, Teaching, Special Education, Curriculum Development, Adaptive Equipment, Disabilities, Working With Children, Empathy & Emotional Intelligence, Parent Communication
Beginner · Course · 1 - 4 Weeks