Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Scaled Agile Framework, Agile Project Management, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Planning, Kanban Principles, Lean Methodologies, Business Transformation, Workflow Management, Organizational Change, Sprint Retrospectives, Waterfall Methodology, Process Mapping, Continuous Improvement Process, Prioritization, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Engineering Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Anthropology, Social Sciences, Artificial Intelligence, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Financial Market, Portfolio Management, Investments, Equities, Portfolio Risk, Market Liquidity, Capital Markets, Finance, Risk Analysis, Economics, Probability Distribution, Decision Making
Intermediate · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: OSI Models, Computer Networking, Teaching, Student Engagement, Network Protocols, Pedagogy, Multimedia, Cultural Diversity, Music, Storytelling
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Web Components, Cascading Style Sheets (CSS), HTML and CSS, Angular, Hypertext Markup Language (HTML), Responsive Web Design, Frontend Performance, Front-End Web Development, Bootstrap (Front-End Framework), Web Content Accessibility Guidelines, Web Design, Web Design and Development, React.js, UI Components, Web Analytics and SEO, JavaScript Frameworks, Web Development, Semantic Web, Browser Compatibility, User Interface and User Experience (UI/UX) Design
Beginner · Specialization · 1 - 3 Months

Scrimba
Skills you'll gain: Responsive Web Design, Typography, Cascading Style Sheets (CSS), UI Components, Web Design, Interactive Design, User Interface (UI) Design, HTML and CSS, Browser Compatibility, User Interface (UI), Usability, Interaction Design, Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Front-End Web Development, Animations, Web Components, Color Theory, Web Development, Web Development Tools
Intermediate · Specialization · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Agile Project Management, Agile Methodology, Stakeholder Engagement, Sustainable Development, Sprint Planning, Stakeholder Management, Project Risk Management, Sprint Retrospectives, Project Management, Stakeholder Analysis, Culture Transformation, Change Orders, Project Implementation, Risk Management, Continuous Improvement Process, Team Management, Cross-Functional Team Leadership, Project Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Language Learning, Social Skills, Vocabulary, Active Listening, Oral Comprehension, Communication, Grammar, Relationship Building
Beginner · Course · 1 - 3 Months