IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cyber Governance, Security Management, Incident Management, Cyber Security Strategy, Business Continuity, Disaster Recovery, IT Management, Cybersecurity, Information Systems Security, Governance, Cyber Risk, Cyber Security Policies, Security Controls, Asset Management, Security Requirements Analysis, Information Assurance, Key Performance Indicators (KPIs), Leadership and Management, Leadership, Technical Communication
Beginner · Specialization · 3 - 6 Months

Infosec
Skills you'll gain: Authentications, Cryptography, Application Security, Web Applications, Javascript, Identity and Access Management, Node.JS, Browser Compatibility
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Relational Databases, Database Design, Database Development, SQL, Database Management, Databases, Data Integrity
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: LangChain, Prompt Engineering, Large Language Modeling, Retrieval-Augmented Generation, Vector Databases, Tool Calling, Embeddings, OpenAI API, ChatGPT, Google Gemini, Agentic Workflows
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Artificial Intelligence, Model Evaluation, Python Programming, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Risk Analysis, Financial Analysis, Portfolio Risk, Return On Investment, Financial Services, Investment Management, Risk Management, Portfolio Management, Equities
Intermediate · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Integrated Development Environments, Python Programming, Programming Principles, File I/O, Scripting, Software Engineering, Computer Programming, Computer Engineering, Data Structures
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Multimodal Prompts, Embeddings, Large Language Modeling, Generative AI, Vector Databases, Image Analysis, Applied Machine Learning
Intermediate · Project · Less Than 2 Hours

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Sales Presentation, Closing (Sales), Process Mapping, Sales Strategy, Business Software, Sales Enablement, Customer Relationship Building, Verbal Communication Skills, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Simplilearn
Skills you'll gain: Email Marketing, Performance marketing, Content Marketing, Social Media, Web Analytics, Blogs, Marketing Analytics, Market Opportunities
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NIST 800-53, Risk Analysis, Business Risk Management, Security Management, Continuous Monitoring, Security Controls, System Monitoring, Risk Management, Cybersecurity, Cyber Risk, Cyber Security Policies, Enterprise Security, Threat Detection, Auditing
Intermediate · Course · 1 - 4 Weeks