IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Virtual Networking, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Verbal Communication Skills, Public Speaking, Technical Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Microsoft PowerPoint, Communication, Target Audience, Interpersonal Communications, Contingency Planning
Build toward a degree
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Amazon S3, Amazon Web Services, SQL, Extract, Transform, Load, Data Quality, Data Pipelines, Version Control, Data Modeling, Cloud Storage, Git (Version Control System), Data Management, Data Storage Technologies, Cloud Security, Data Security, Big Data, Encryption
Beginner · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Business Strategy, Plan Execution, Product Lining, Market Share, Portfolio Management, Value Propositions, Competitive Analysis, Business-To-Consumer, Business Valuation, Target Audience, B2B Sales, Case Studies
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Project Finance, Environmental Social And Corporate Governance (ESG), Investments, Contract Management, Risk Analysis, Finance, Corporate Finance, Risk Management, Sustainable Development, Economics, Public Policies
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Networking, Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Mechanics, Physics, Vibrations, Advanced Mathematics, Differential Equations, Calculus, Trigonometry, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Application Security, Security Testing, Authorization (Computing), Authentications, Data Validation, Encryption, Security Controls, Data Security, Vulnerability Scanning, Role-Based Access Control (RBAC), Verification And Validation, Intrusion Detection and Prevention, Database Application, Security Awareness, Cybersecurity, Web Servers, Web Development Tools
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, AI Workflows, Automation, AI Enablement, AI Orchestration, Performance Measurement, Responsible AI, Generative AI, Process Optimization, Project Scoping, Scalability, Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Verification And Validation, Embedded Software, Software Systems, Systems Analysis, Distributed Computing, Mathematical Modeling, Theoretical Computer Science, Software Architecture, Data Modeling, Software Design, Algorithms, Data Structures
Intermediate · Course · 1 - 4 Weeks