IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Threat Detection, Anomaly Detection, Network Security, General Networking, Network Monitoring, Network Troubleshooting, Real Time Data, Security Strategy, Network Analysis, Network Protocols, Data Capture
Intermediate · Guided Project · Less Than 2 Hours

Utrecht University
Skills you'll gain: World History, Diplomacy, Conflict Management, International Relations, Economics, Policy, and Social Studies, Social Sciences, Political Sciences, Cultural Responsiveness, Legal Research, Governance
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Design Thinking, Professional Development, Ethical Standards And Conduct, Community Organizing, Leadership, Sustainable Systems, Leadership Development, Environmental Issue, Personal Development, Environment and Resource Management, Visionary, Innovation, Decision Making, Empowerment, Collaboration, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Technical Communication, Computational Thinking, Solution Design, Programming Principles, Software Design, Theoretical Computer Science, Data Structures, Problem Management, Mathematical Modeling, Computer Science
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Logo Design, Marketing Design, Digital Design, Marketing Collateral, Creative Design, Graphic Design, Marketing Materials, Design, Presentations, Project Design, Organizational Skills, Marketing, User Accounts, Advertising
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Marketing Effectiveness, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Exploratory Data Analysis, Statistical Visualization, Statistical Modeling
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Pandas (Python Package), NumPy, Probability & Statistics, Unsupervised Learning, Statistics, Data Analysis, Statistical Analysis, Jupyter, Data Manipulation, Machine Learning Algorithms, Descriptive Statistics, Matplotlib, Data Visualization Software, Python Programming, Machine Learning, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Virtual Environment, Debugging, Service Management, User Accounts, OS Process Management, Technical Documentation, Scripting, Configuration Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Time Series Analysis and Forecasting, Data Visualization, Data Visualization Software, Statistical Visualization, Data Preprocessing, Box Plots, Anomaly Detection, Heat Maps, Plotly, Exploratory Data Analysis, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Generative AI Agents, AI Product Strategy, AI Enablement, Business Solutions, Business Transformation, Technical Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Services, Network Routing, Data Store, Data Storage, Cloud Solutions
Intermediate · Guided Project · Less Than 2 Hours