IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Legal Technology, Document Management, AI Product Strategy, Generative AI, AI Enablement, AI Workflows, Compliance Management, Contract Management, Prompt Engineering, Automation, Contract Review, Quality Assurance, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Legal Research, Mergers & Acquisitions, Legal Strategy, Commercial Laws, Governance, Legal Risk, Case Law, Corporate Finance, Business Ethics, Civil Law, Contract Review, Partnership Accounting, Organizational Structure, Analysis, Business
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Development Tools, Microsoft Azure, Serverless Computing, Cloud Development, Event-Driven Programming, Cloud API, Application Programming Interface (API), Microservices, GitHub, Business Process Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, Design Thinking, Figma (Design Software), User Interface (UI) Design, User Flows, Prototyping, Web Design, Application Design, User Accounts
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Responsible AI, Generative AI, Customer Insights, Market Trend, Persona Development, Trend Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Business Ethics
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: International Relations, Diplomacy, Political Sciences, World History, Public Policies, Social Sciences, Policy Analysis, Public Safety and National Security, Economics, Case Studies, Governance, Security Strategy, Analytical Skills
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Project Management, Project Coordination, Organizational Skills, Productivity Software, Collaborative Software, Project Planning, Data Validation, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Infrastructure as Code (IaC), IT Automation, Command-Line Interface, Docker (Software), Automation, System Configuration, YAML, Systems Administration, Configuration Management
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Network Infrastructure, Wireless Networks, Network Routing, Local Area Networks, Network Security, Virtual Local Area Network (VLAN), Load Balancing, Wide Area Networks, Cloud Computing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generative AI, Data Analysis, Advanced Analytics, Analytics, AI Product Strategy, Data Transformation, Predictive Analytics, Data Preprocessing, Machine Learning Algorithms, Responsible AI
Intermediate · Course · 1 - 4 Weeks