IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Diagram Design, Resource Planning, Project Planning, Project Management Software, Capacity Planning, Resource Management, Agile Methodology, Strategic Planning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, Data Preprocessing, Tensorflow, Applied Machine Learning, Feature Engineering, Data Cleansing, Classification And Regression Tree (CART), Machine Learning, Random Forest Algorithm, Pandas (Python Package), Data Analysis, Exploratory Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Biotechnology, Food and Beverage, Sustainable Technologies, Scalability, Manufacturing and Production, Sustainability Standards, Process Engineering, Product Development, Global Marketing, Chemical Engineering, Innovation, Market Trend, Market Analysis, Microbiology, Workforce Development
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Network Performance Management, Network Administration, Network Troubleshooting, Linux Servers, Interoperability, General Networking, Network Infrastructure, System Configuration, Network Protocols, Software Installation
Intermediate · Course · 1 - 4 Weeks

Ashoka University
Skills you'll gain: Goal Setting, Lifelong Learning, Resilience, Behavioral Economics, Emotional Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Structures, Java Programming, Java, Theoretical Computer Science, Programming Principles, Algorithms, Object-Relational Mapping, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Amazon Web Services, Containerization, Docker (Software), Kubernetes, Application Deployment, Cloud Deployment, CI/CD, Cloud Security, Hybrid Cloud Computing, Scalability
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Storytelling, Continuous Improvement Process, Writing, Constructive Feedback, Concision, Intercultural Competence, Editing, Self-Awareness, Adaptability, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Business Ethics, Personally Identifiable Information, Artificial Intelligence, Ethical Standards And Conduct, Human Resource Policies, Data Security, Information Privacy, Data Governance, Productivity Software, Accountability, Risk Control, Risk Analysis, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: z/OS, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Change Control, Middleware, Data Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Analysis, Business Process, Business Requirements, Business Process Modeling, Requirements Analysis, Stakeholder Engagement, Customer Relationship Management, Risk Management, Ethical Standards And Conduct
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks