IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Infrastructure As A Service (IaaS), Azure Active Directory, Microsoft Azure, Virtual Machines, .NET Framework, Kubernetes, Docker (Software), Cloud Development, Cloud Applications, Containerization, Microsoft SQL Servers, Application Deployment, Platform As A Service (PaaS), Microsoft Visual Studio, NoSQL, Serverless Computing, Cloud Storage, Authentications, Authorization (Computing), Scalability
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Microsoft Power Platform, Hypertext Markup Language (HTML), No-Code Development, UI Components, Development Environment, Language Interpretation, Translation, and Studies, Web Content, Web Design and Development, Content Management
Beginner · Guided Project · Less Than 2 Hours
Coursera
Skills you'll gain: Organizational Skills, Business Reporting, Timelines, Small Business Accounting, Accounting and Finance Software, User Accounts, Billing, Invoicing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Active Directory, Windows PowerShell, Windows Servers, User Accounts, Microsoft Servers, Scripting, Remote Access Systems, User Interface (UI), Server Administration, Hypertext Markup Language (HTML), Data Import/Export
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Model Evaluation, Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Anomaly Detection, Applied Machine Learning, Network Security, Machine Learning, Unsupervised Learning, Supervised Learning, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Presentations, Adaptability
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Docs, Google Workspace, Collaborative Software, Version Control, Productivity Software, Document Management, Cloud Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Embedded Software, Embedded Systems, System Programming, Cross Platform Development, Hardware Architecture, Peripheral Devices, Performance Tuning, Software Design, Real Time Data, Technical Design, C (Programming Language), Debugging, System Configuration, Maintainability, Scalability, Data Mapping
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Discussion Facilitation, Community Organizing, Interactive Learning, Driving engagement, Content Management Systems, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks