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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 2

    Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting

    Beginner · Course · 1 - 4 Weeks

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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 8

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    ITIL 4 Awareness

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Networking and Troubleshooting IT Systems

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Virtual Private Networks (VPN), Operating System Administration, Network Administration, General Networking, Network Protocols, Network Routers, Microsoft Windows, Linux, Network Security, Scripting, Virtualization and Virtual Machines, Artificial Intelligence

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Microsoft

    Introduction to Secure Networking

    Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Network Monitoring, Virtualization

    4.8
    Rating, 4.8 out of 5 stars
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    321 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Logical Operations

    ITIL 4: Foundations and Framework

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Service Level, Operations Management, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google

    IT-поддержка Google

    Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging

    4.8
    Rating, 4.8 out of 5 stars
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    299 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    Dell

    Develop with Dell: IT Sales

    Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Rapport Building, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Sales, Customer Insights, Sales Prospecting, Outside Sales

    4.8
    Rating, 4.8 out of 5 stars
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    35 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    Google

    Google IT 지원 수료증 이수 과정

    Skills you'll gain: Operating System Administration, Network Security, Systems Administration, Package and Software Management, Computer Networking, Information Systems Security, IT Infrastructure, Servers, Microsoft Windows, Cloud Infrastructure, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Operating Systems, Help Desk Support, TCP/IP, Computer Hardware, Software Installation

    4.9
    Rating, 4.9 out of 5 stars
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    37 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    IBM

    Technical Support (IT) Case Studies and Capstone

    Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cloud Services, Cybersecurity, Help Desk Support, System Support, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

    4.8
    Rating, 4.8 out of 5 stars
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    185 reviews

    Intermediate · Course · 1 - 3 Months

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    Coursera

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Microsoft

    Essential Aspects of Software, Hardware, and Data Backup

    Skills you'll gain: Cybersecurity, Application Security, Information Systems Security, Software Installation, System Configuration, Data Management, Computer Hardware, Data Security, Hardware Architecture, Data Storage, Information Technology Operations, Microsoft Windows, Firewall, Disaster Recovery, Encryption, Role-Based Access Control (RBAC), Identity and Access Management

    4.7
    Rating, 4.7 out of 5 stars
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    157 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it support courses

  • Cisco Certified Support Technician IT Support 100-140 Unit 2: Pearson
  • Cisco Certified Support Technician IT Support 100-140 Unit 8: Pearson
  • ITIL 4 Awareness: Logical Operations
  • Networking and Troubleshooting IT Systems: Packt
  • Introduction to Secure Networking: Microsoft
  • ITIL 4: Foundations and Framework: Logical Operations
  • IT-поддержка Google: Google
  • Develop with Dell: IT Sales: Dell
  • Google IT 지원 수료증 이수 과정: Google
  • Technical Support (IT) Case Studies and Capstone: IBM

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