IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Virtual Private Networks (VPN), Operating System Administration, Network Administration, General Networking, Network Protocols, Network Routers, Microsoft Windows, Linux, Network Security, Scripting, Virtualization and Virtual Machines, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Network Monitoring, Virtualization
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Service Level, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Rapport Building, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Sales, Customer Insights, Sales Prospecting, Outside Sales
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Operating System Administration, Network Security, Systems Administration, Package and Software Management, Computer Networking, Information Systems Security, IT Infrastructure, Servers, Microsoft Windows, Cloud Infrastructure, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Operating Systems, Help Desk Support, TCP/IP, Computer Hardware, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cloud Services, Cybersecurity, Help Desk Support, System Support, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
Intermediate · Course · 1 - 3 Months
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, Application Security, Information Systems Security, Software Installation, System Configuration, Data Management, Computer Hardware, Data Security, Hardware Architecture, Data Storage, Information Technology Operations, Microsoft Windows, Firewall, Disaster Recovery, Encryption, Role-Based Access Control (RBAC), Identity and Access Management
Beginner · Course · 1 - 4 Weeks