IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Web Scraping, Data Structures, Git (Version Control System), Generative AI, Version Control, Matplotlib, Devops Tools, Plotly, DevOps, Agile Methodology, Web Development, Data Ethics, Flask (Web Framework), Data Visualization, Scripting, GitHub, Debugging, Data Analysis, Automation, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months
Scrum Alliance
Skills you'll gain: User Story, Agile Product Development, Team Building, Team Management, Agile Methodology, Agile Project Management, User Research, Agile Software Development, Product Management, Organizational Change, Continuous Improvement Process, Project Management, Change Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Audit Working Papers, Financial Auditing, Document Management, Auditing, Accounting Records, Compliance Auditing, Document Control, External Auditing, File Management, Organizational Skills, Standard Operating Procedure, Quality Control
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Security, Responsible AI, Threat Modeling, DevSecOps, Governance Risk Management and Compliance, Compliance Management, Data Ethics, Data Governance, Model Evaluation, Reinforcement Learning, Risk Management, Prompt Engineering, Governance, Regulatory Compliance, Security Testing, MLOps (Machine Learning Operations), MITRE ATT&CK Framework, Continuous Monitoring, Ethical Standards And Conduct, Vulnerability Assessments
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Jira (Software), Process Optimization, Process Mapping, Process Improvement and Optimization, Process Design, Process Analysis, Business Workflow Analysis, Workflow Management, Process Improvement, Business Process, Configuration Management, Performance Metric, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Sales Training, Sales Strategy, Sales Process, Negotiation, Customer Success Management, Customer Relationship Building, Customer Relationship Management, Customer Retention, Contract Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Resilience, Collaboration, Teamwork, Self-Awareness, Community Development, Mentorship, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Express, Typography, Logo Design, Responsible AI, Digital Design, Layout Design, Creative Design, Visual Design, Graphic and Visual Design Software, Graphic Design, Adobe Firefly, User Interface and User Experience (UI/UX) Design, Color Theory, Content Creation, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Performance Analysis, Performance Testing, Performance Measurement, Benchmarking, Data Modeling, Data Processing, Extract, Transform, Load, Data-Driven Decision-Making, Statistical Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Multimodal Prompts, Data Presentation, Strategic Thinking, AI Enablement, Customer Insights, Large Language Modeling, Analytical Skills, Data Synthesis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Growth Strategies, Performance Measurement
Beginner · Course · 1 - 4 Weeks