IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Writing, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Language Learning, digital literacy, Vocabulary, Innovation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Programmable Logic Controllers, Real-Time Operating Systems, Program Development, Human Machine Interfaces, Automation, System Monitoring, Simulations
Advanced · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Prompt Engineering, Debugging, Claude Code, Responsible AI, Verification And Validation, ChatGPT, Artificial Intelligence, Development Testing, Software Testing
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Excel Formulas, Data Presentation, Data Visualization Software, Data Analysis, Microsoft Office, Microsoft 365, Data Entry, Data Manipulation, Productivity Software, Data Management, Document Management, User Interface (UI)
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: JSON, Restful API, Ajax, Javascript, Web Development Tools, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Data Structures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, API Gateway, Docker (Software), Containerization, Software Architecture, Software Design Patterns, Restful API, Web Services, Application Programming Interface (API), Event-Driven Programming, .NET Framework, Transaction Processing
Advanced · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Software Quality Assurance, Scaled Agile Framework, Software Testing, DevOps, Test Automation, Browser Compatibility, Application Security, DevSecOps, Performance Testing, Software Development Life Cycle, Agile Methodology, Selenium (Software), Cybersecurity, Mobile Development Tools, Waterfall Methodology
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Lean Manufacturing, Process Capability, Process Analysis, Continuous Improvement Process, Eight Disciplines Problem Solving (8D), Benchmarking, Root Cause Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Culture Transformation, Human Resource Strategy, Human Capital, Organizational Change, Diversity and Inclusion, Strategic Leadership, Talent Management, Business Transformation, Change Management, Workforce Planning, Organizational Effectiveness, Data-Driven Decision-Making, Predictive Analytics, Strategic Partnership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prioritization, Business Priorities, Forecasting, Resource Allocation, Product Strategy, Data-Driven Decision-Making, Performance Metric, Data Analysis, Analytics, Estimation, Stakeholder Engagement, Benchmarking, Customer Acquisition Management, Project Estimation, Project Planning, Spreadsheet Software, Business Modeling
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Data Presentation, ChatGPT, Document Management, Artificial Intelligence, AI Enablement, Problem Solving, Data Analysis, Information Management, Creativity, Data Processing, Automation
Beginner · Course · 1 - 3 Months