IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Duke University
Skills you'll gain: Community Organizing, Community Development, Climate Change Programs, Community Outreach, Environmental Policy, Social Justice, Governance, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), Test Automation, Behavior-Driven Development, Gherkin (Scripting Language), Software Testing, Unit Testing, Test Script Development, Regression Testing, Test Case, Continuous Integration, Automation, Software Design Patterns, Web Development Tools, Maintainability, Python Programming, UI Components
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: People Analytics, Business Reporting, Stakeholder Analysis, Data Analysis Expressions (DAX), Business Analytics, Data Validation, Data Visualization, Data Visualization Software, Data Transformation
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Prompt Engineering, Multimodal Prompts, Prompt Patterns, Prompt Engineering Tools, LLM Application, LangChain, Large Language Modeling, Responsible AI, Generative AI Agents, OpenAI, Generative AI, AI Personalization, Context Management, Natural Language Processing, CI/CD, Python Programming, Pandas (Python Package), Scalability, Application Development, Safety and Security
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Spark, Distributed Computing, PySpark, Data Pipelines, Performance Tuning, Scalability, Debugging, Performance Analysis, Data Processing
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Statistical Methods, Process Analysis, Lean Manufacturing, Statistical Analysis, Process Mapping, Data Collection
Intermediate · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Sales Territory Management, B2B Sales, Closing (Sales), Sales Process, Sales Training, Sales, Enterprise Sales, Sales Development, Negotiation, General Sales Practices, Sales Strategy, Advertising Sales, Phone Sales, Inside Sales, Regional Sales, Sales Prospecting, Sales Presentations, Price Negotiation, Sales Enablement, Prospecting and Qualification
Mixed · Course · 1 - 3 Months

Skills you'll gain: Performance Analysis, Performance Testing, Performance Measurement, Benchmarking, Data Modeling, Data Processing, Extract, Transform, Load, Data-Driven Decision-Making, Statistical Analysis
Advanced · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Computational Thinking, Algorithms, Program Development, Pseudocode, Problem Solving, Python Programming, Data Structures, Computer Hardware, Computer Programming, Object Oriented Programming (OOP), Analysis, Debugging
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Wireless Networks, Dynamic Host Configuration Protocol (DHCP), Computer Networking, Virtual Local Area Network (VLAN), Local Area Networks, Network Switches, Network Architecture, Network Routers, TCP/IP, Network Infrastructure, Networking Hardware, Network Routing, IT Automation, Network Protocols, Hardware Troubleshooting, Routing Protocols, Network Model
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Social Media Management, Key Performance Indicators (KPIs), Business Metrics, Performance Measurement, Content Development and Management
Beginner · Course · 1 - 4 Weeks