IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Communication Planning, Project Management, Stakeholder Management, Performance Metric, Project Management Life Cycle, Process Improvement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Quality, Extract, Transform, Load, Anomaly Detection, Data Pipelines, Data Validation, Data Integrity, Dependency Analysis, Data Transformation, Data Processing, Dashboard, SQL
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Web Analytics, Customer Engagement, Campaign Management, Analysis, Performance Metric, Business Metrics, Data-Driven Decision-Making, Descriptive Analytics, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Ansible, Patch Management, MLOps (Machine Learning Operations), Generative AI, Site Reliability Engineering, System Monitoring, Infrastructure as Code (IaC), Incident Management, Problem Management, Continuous Monitoring, IT Automation, Disaster Recovery, Automation, Predictive Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Digital Transformation, Patient Education and Support, Microsoft Azure, Health Technology, Generative AI, Microsoft Teams, Health Informatics, Healthcare Ethics, Cloud Computing Architecture, Cloud Computing, Cloud Security, Artificial Intelligence, Data Security
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Oral Expression, Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication, Personal Attributes, Composure, Interpersonal Communications, Executive Presence, Emotional Intelligence, Respiration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis, Predictive Analytics, Case Studies, Statistical Visualization, Statistical Modeling
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Data Presentation, Microsoft Excel, Data Visualization Software, Pivot Tables And Charts, Spreadsheet Software, Business Intelligence, Excel Formulas, Business Analytics, Data Analysis, Data Entry, Microsoft Office, Data Compilation, Microsoft 365, Data Manipulation, Productivity Software, Data Management, Document Management, User Interface (UI)
Mixed · Course · 1 - 3 Months

Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Proofreading, Business Writing, Document Management, Productivity Software, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Editing, Report Writing, Business Communication, Collaborative Software, Collaboration, Web Content Accessibility Guidelines, Productivity
Beginner · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Power BI, Data Presentation, Microsoft Excel, Dashboard, Excel Formulas, Data Modeling, Business Reporting, Data Entry, Data Analysis, Data Storytelling, Data-Driven Decision-Making, Business Analytics, Analytics, Business Modeling, Data Processing, Business Analysis, Data Cleansing, Data Synthesis, Trend Analysis, Data Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Investigation, NIST 800-53, Cyber Security Assessment, Personally Identifiable Information, Failure Analysis, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks