IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Electronic Medical Record, Medical Records, Clinical Informatics, Health Information Management and Medical Records, Health Technology, Health Informatics, Health Information Management, Clinical Documentation, Decision Support Systems, Clinical Data Management, Technical Support, End User Training and Support, Patient Registration, Technical Support and Services, Information Technology, Databases, Change Control, Desktop Support, Help Desk Support
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Mobile Security, Technical Support and Services, Information Technology Operations, Technical Support, Responsible AI, Help Desk Support, Network Support, Operating System Administration, Hardening, Network Troubleshooting, Microsoft Windows, Scripting, Disaster Recovery, Computer Security Incident Management, Electrical Safety, Network Security, Network Routers, Security Management, Operating Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud-Native Computing, Cloud Security, Infrastructure as Code (IaC), Cloud Platforms, Cloud Computing, Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Engineering, Cloud Solutions, Cloud Development, Requirements Analysis, Data Modeling, Multi-Cloud, Infrastructure As A Service (IaaS), DevOps, Docker (Software), Solution Design, Microservices
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cryptography, Network Monitoring, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Computer Systems, Data Storage Technologies, Cybersecurity, Threat Detection, Security Controls, General Networking, Cloud Computing, Microsoft Azure, Active Directory, Encryption, Firewall, Operating Systems, Authentications, Authorization (Computing), General Data Protection Regulation (GDPR), Business Software
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Virtual Machines, Technical Support and Services, Technical Support, General Networking, End User Training and Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Information Technology, Hardware Architecture, Data Storage Technologies, Configuration Management
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Loss Prevention, Data Governance, Compliance Management, Compliance Auditing, Governance Risk Management and Compliance, Compliance Reporting, Microsoft 365, Technical Communication, Payment Card Industry (PCI) Data Security Standards, Regulation and Legal Compliance, Data Security, Governance, Data Sharing, Data Access, Technical Documentation, Microsoft Copilot, Security Controls, Loss Prevention, Audit Working Papers, Email Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Loss Prevention, Microsoft 365, Authentications, Azure Active Directory, Data Governance, Compliance Management, Compliance Auditing, Zero Trust Network Access, Governance Risk Management and Compliance, Compliance Reporting, Identity and Access Management, Microsoft Teams, Technical Communication, Payment Card Industry (PCI) Data Security Standards, Cyber Security Assessment, Multi-Factor Authentication, Microsoft Office, Microsoft Azure, User Provisioning, Portfolio Management
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operating System Administration, Cloud Computing, Linux, Linux Commands, Linux Administration, Cloud Computing Architecture, Cloud Security, Operating Systems, Windows Servers, Microsoft Windows, File Systems, Systems Administration, Mac OS, Command-Line Interface, Virtual Machines, Firewall, Virtualization, Knowledge of Apple Software, File Management, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Electronic Medical Record System, Medical Records, Electronic Medical Record, Health Information Management and Medical Records, Health Information Management, Patient Registration, Data Entry, Health Informatics, Electronic Data Capture (EDC), Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Integrity, Health Technology, Data Validation, Data Quality, Computerized Physician Order Entry, Clinical Documentation, Practice Management Software, Record Keeping, Care Coordination, Regulatory Compliance
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Linux Administration, Operating System Administration, Linux, Linux Commands, Linux Servers, Virtualization, File Systems, Systems Administration, Command-Line Interface, Containerization, Bash (Scripting Language), Ubuntu, Hardening, Virtualization and Virtual Machines, Unix Commands, Red Hat Enterprise Linux, Network Troubleshooting, Shell Script, Data Storage, Application Deployment
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Operating System Administration, File Systems, Microsoft Windows, Desktop Support, Interoperability, Linux Administration, Unix, System Configuration, Knowledge of Apple Software, Computing Platforms, Ubuntu, Systems Administration, Operating Systems, Mac OS, System Support, Software Installation, File Management, Security Controls, Network Security, Data Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Administration, Programming Principles, Computer Programming, Artificial Intelligence, Cloud Services, Network Security
Intermediate · Course · 1 - 4 Weeks