IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Marketing Analytics, Web Analytics, Google Gemini, Marketing Strategies, AI Enablement, Data Storytelling, Data Analysis, User Flows, ChatGPT, Digital Media Strategy, Analytics, Data-Driven Decision-Making, Customer Analysis, Process Analysis, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Agentic systems, AI Orchestration, OpenAI API, AI Workflows, Tool Calling, LLM Application, OAuth, Middleware, Real Time Data, Interoperability, API Gateway, Agentic Workflows, Software Development Tools, Prompt Engineering, AI Security, Application Programming Interface (API), Authentications, Data Persistence, Context Management
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Medical Office Procedures, Data Management, Medical Records, Personally Identifiable Information, Data Security, Document Management, Security Controls, Information Privacy, Records Management, Taxonomy, Regulatory Compliance, Information Assurance, Encryption, Risk Analysis, Process Mapping
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Large Language Modeling, Prompt Engineering, Artificial Intelligence, Jupyter, Python Programming, Data Analysis, AI Enablement, Application Development, Scripting, Programming Principles, Automation, Application Programming Interface (API), Debugging, Data Structures
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generally Accepted Accounting Principles (GAAP), Bookkeeping, Accruals, Accounting, Accounting Records, General Accounting, Regulatory Compliance, Revenue Recognition, Journals
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Shiny (R Package), Interactive Data Visualization, Data Visualization, R (Software), Dashboard, User Interface (UI), Data Visualization Software, UI Components, Data Integration, Server Side, Web Applications, Application Design
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Research Methodologies, Policy Analysis, Media and Communications, Crisis Intervention, World History, International Relations, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology, Case Studies
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Project Management Life Cycle, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Project Management, Product Management, Product Design, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sales Enablement, Strategic Leadership, Business Leadership, Customer Insights, Organizational Effectiveness, Performance Measurement, Business Risk Management, Data-Driven Decision-Making, Business Metrics, Case Studies
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Issue Tracking, Data Visualization, Microsoft Excel, Project Management Software, Project Schedules, Key Performance Indicators (KPIs), Agile Project Management, Project Management, Workflow Management, Analysis, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Computer Graphic Techniques, Computer Graphics, Visualization (Computer Graphics), 3D Assets, Debugging
Intermediate · Course · 1 - 3 Months