IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Harvard Business School Online
Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Leadership Development, Teamwork, Team Building, Organizational Leadership, Emotional Intelligence, Team Motivation, Team Collaboration, Empathy & Emotional Intelligence, Cross-Functional Team Leadership, Organizational Effectiveness, Leadership, Conflict Management, Relationship Building, Self-Awareness, People Development, Leadership and Management, Business Leadership
Beginner · Specialization · 1 - 3 Months

The Linux Foundation
Skills you'll gain: Package and Software Management, Open Source Technology, Git (Version Control System), Linux, Command-Line Interface, Bash (Scripting Language), File Systems, GitHub, Linux Administration, Version Control, Linux Commands, User Accounts, CI/CD, Unix Commands, Shell Script, grep, Continuous Integration, Operating System Administration, Software Installation, Software Development Tools
Beginner · Specialization · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Negotiation, Verbal Communication Skills, Active Listening, Price Negotiation, Oral Expression, Communication, Communication Strategies, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Diplomacy, Overcoming Objections, Value Propositions, Stakeholder Management, Discussion Facilitation, Rapport Building, Relationship Management, Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Security, Responsible AI, Retrieval-Augmented Generation, Prompt Engineering, Model Training, Generative AI, DevSecOps, IT Security Architecture, Security Controls, Application Security, Large Language Modeling, Threat Modeling, Model Optimization, Information Systems Security, Security Engineering, Cyber Governance, Security Testing, Cybersecurity, Security Management, Vulnerability Management
Intermediate · Specialization · 3 - 6 Months

The Expert Academy
Skills you'll gain: Rapport Building, Advocacy, Negotiation, Communication Strategies, Communication, Leadership, Relationship Building, Conflict Management, Resilience, Contract Negotiation, De-escalation Techniques, Persuasive Communication, Influencing, Collaboration, Stress Management, Executive Presence, Trustworthiness, Team Leadership, Leadership and Management, Diversity and Inclusion
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Animations, Post-Production, Motion Graphics, Scripting, Photo/Video Production and Technology, 3D Assets, 3D Modeling, Scripting Languages, Python Programming, Editing, Timelines, Simulations, Game Design, Design, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Power Platform Architecture & Technical Design, AI Enablement, OpenAI API, Generative AI Agents, OpenAI, ChatGPT, Microsoft Azure, Artificial Intelligence, Generative AI, Registration, Prompt Engineering, AI Integrations, AI Workflows, Image Analysis, Power BI, Automation, Computer Vision, Data Analysis
Intermediate · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Presentations, AI literacy, Oral Expression, Prompt Engineering Tools, Generative AI, Public Speaking, ChatGPT, Storytelling, Research, Writing, Verbal Communication Skills, Data Storytelling, Data Visualization, Concision, Target Audience, Scripting, Persuasive Communication, Business Communication, Google Docs
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Responsive Web Design, JSON, User Interface (UI) Design, Color Theory, Cascading Style Sheets (CSS), User Interface (UI), HTML and CSS, Hypertext Markup Language (HTML), Restful API, Web Content Accessibility Guidelines, Event-Driven Programming, Web Design, Typography, API Design, Web Applications, User Interface and User Experience (UI/UX) Design, Application Programming Interface (API), React.js, Javascript, Web Development
Beginner · Specialization · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: Professional Networking, LinkedIn, Web Content, Social Media Content, Instagram, Web Presence, Writing, Concision, Content Creation, Social Media, Grammar, Business Writing, Professionalism, Constructive Feedback, Writing and Editing, Relationship Building, English Language, Language Competency, Branding, Vocabulary
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: GraphQL, ASP.NET, API Testing, Application Programming Interface (API), Unit Testing, API Design, Restful API, Identity and Access Management, .NET Framework, Back-End Web Development, Authentications, Maintainability, Integration Testing, Testability, User Accounts, Test Case, Software Testing, Query Languages, Web Applications, Authorization (Computing)
Intermediate · Course · 1 - 3 Months